{"title":"Gas Fireplaces","description":"","products":[{"product_id":"napoleon-altitude-x-42-direct-vent-gas-fireplace","title":"Napoleon Altitude X 42\" Electronic Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eDesigned to provide the ideal aspect ratio for an aesthetically pleasing view, the Altitude™ X 42 gas fireplace is a traditional fireplace that you can truly make your own. This fireplace is available with a substantial amount options to help make installation and customization a breeze. The clean-faced, minimalist design and full-width firebox are highlighted by the included NIGHT LIGHT™. Set the tone with a selection of premium hand-painted logs including driftwood, oak, and birch. Provide yourself with even more decor opportunities with optional heat management that provides easier placement of your favorite art or electronics. Operate the luxurious Altitude™ X 42 from your comfy spot using your favorite mobile device and the eFIRE Remote App. The only question about your new Altitude™ X 42 fireplace is which of the eight fronts, five decorative brick panels, and three log set styles will you choose to make this fireplace truly yours?\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e42\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulating Blower\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eExclusive NIGHT LIGHT\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eHigh Definition Logs (Required to Complete the Unit)\u003c\/li\u003e \u003cli\u003eDecorative Panels (Required to Complete the Unit)\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 38,000 BTU's\u003c\/li\u003e \u003cli\u003eClean face design with full firebox flame\u003c\/li\u003e \u003cli\u003ePremium safety barrier included\u003c\/li\u003e \u003cli\u003eHigh-definition premium log set (3 options) required to complete the unit\u003c\/li\u003e \u003cli\u003eFive optional decorative panels\u003c\/li\u003e \u003cli\u003eThree optional premium fronts\u003c\/li\u003e \u003cli\u003eFive optional finishing trims\u003c\/li\u003e \u003cli\u003eThree optional accent colors\u003c\/li\u003e \u003cli\u003eeFIRE controller and remote control\u003c\/li\u003e \u003cli\u003eExclusive NIGHT LIGHT™\u003c\/li\u003e \u003cli\u003eIncluded heat circulating blower\u003c\/li\u003e \u003cli\u003eDesigned for TVs\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 117.614px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eAX42NTE-1\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e38,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e45\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e36\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e43\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e47\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Altitude_X_Series_Brochure.pdf?v=1735631978\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/AX36_42-1-Owner-Manual.pdf?v=1735632052\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/AX36_42-1_Installation_Manual.pdf?v=1735634049\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/AX42-1_Spec_Sheet.pdf?v=1735636467\" target=\"_blank\"\u003eDownload Product Specification\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/AX42-1_Spec_Sheet.pdf?v=1735636467\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452357501082,"sku":"AX42NTE-1","price":4449.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Altitude-X-42-Electronic-Ignition-Natural-Gas-Direct-Vent-Fireplace-9.jpg?v=1737430704"},{"product_id":"napoleon-b46-ascent-46-direct-vent-gas-fireplace","title":"Napoleon Ascent 46\" Electronic Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe Ascent™ 46 gas fireplace features a gorgeous hand-painted Split Oak log set with a traditional look and feel. It is a clean-faced fireplace that maximizes the viewing area so the realistic flames can be enjoyed to their fullest. Customize the look of this gorgeous fireplace with a selection of fronts, brick panels, trims, and optional media kits like the beach fire and mineral rock kit to lend a more unique look. This unit is ideal for builders and homeowners alike, featuring a shallow depth, which allows for versatile installations where space is at a premium. This means any room, even a mobile home, can have a beautiful gas fireplace. No power? No problem! With the added assurance of a dependable battery back-up system, you can bask in continuous comfort, even during power outages. With the approved safety barrier, the Ascent™ meets tomorrow's safety standards today.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e46\" Electronic Ignition Direct Vent Fireplace\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStandard Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePan Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak log set\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eStandard Beach Fire Log Set\u003c\/li\u003e \u003cli\u003eSupport Bracket (Required for Media Kits)\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Controls\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 22,000 BTU's\u003c\/li\u003e \u003cli\u003eStandard safety barrier included\u003c\/li\u003e \u003cli\u003eOak log set included\u003c\/li\u003e \u003cli\u003eFive optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFour optional media enhancement kits\u003c\/li\u003e \u003cli\u003eOptional finishing trim\u003c\/li\u003e \u003cli\u003eTwo optional decorative fronts\u003c\/li\u003e \u003cli\u003eGlowing ember bed\u003c\/li\u003e \u003cli\u003ePan-style burner\u003c\/li\u003e \u003cli\u003eOptional remote control\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 117.614px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eB46NTRE\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e22,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e46\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e24\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e46\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Brochure.pdf?v=1735480725\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Ascent_46_Series_Manual.pdf?v=1588433872\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/B46_Specification_Sheet.pdf?v=1588430864\" target=\"_blank\"\u003eDownload Product Specifications\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452357927066,"sku":"B46NTRE","price":3149.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Ascent-46-Electronic-Ignition-Natural-Gas-Direct-Vent-Fireplace-4.jpg?v=1737430760"},{"product_id":"napoleon-altitude-x-36-direct-vent-gas-fireplace","title":"Napoleon Altitude X 36\" Electronic Ignition, Natural Gas Direct Vent Fireplace","description":"\u003ch2\u003e\u003cspan\u003eNapoleon Altitude X 36\" Electronic Ignition, Natural Gas Direct Vent Fireplace\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eDesigned to provide the ideal aspect ratio for an aesthetically pleasing view, the Altitude™ X 36 gas fireplace is a traditional fireplace that you can truly make your own. This fireplace is available with a substantial amount of options to help make installation and customization a breeze. The clean-faced, minimalist design and full-width firebox are highlighted by the included NIGHT LIGHT™. Set the tone with a selection of premium hand-painted logs including driftwood, oak, and birch. Provide yourself with even more decor opportunities with optional heat management that provides easier placement of your favorite art or electronics. Operate the luxurious Altitude™ X 36 from your comfy spot using your favorite mobile device and the eFIRE Remote App. The only question about your new Altitude™ X 36 fireplace is which of the eight fronts, five decorative brick panels, and three log set styles will you choose to make this fireplace truly yours?\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv class=\"field__item\"\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e36\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eHeat Circulating Blower\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eExclusive NIGHT LIGHT\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eHigh Definition Logs (Required to Complete the Unit)\u003c\/li\u003e\n\u003cli\u003eDecorative Panels (Required to Complete the Unit)\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eUp to 36,500 BTU's\u003c\/li\u003e\n\u003cli\u003eClean face design with full firebox flame\u003c\/li\u003e\n\u003cli\u003ePremium safety barrier included\u003c\/li\u003e\n\u003cli\u003eHigh-definition premium log set (3 options) required to complete the unit\u003c\/li\u003e\n\u003cli\u003eFive optional decorative panels\u003c\/li\u003e\n\u003cli\u003eThree optional premium fronts\u003c\/li\u003e\n\u003cli\u003eFive optional finishing trims\u003c\/li\u003e\n\u003cli\u003eThree optional accent colors\u003c\/li\u003e\n\u003cli\u003eeFIRE controller and remote control\u003c\/li\u003e\n\u003cli\u003eExclusive NIGHT LIGHT™\u003c\/li\u003e\n\u003cli\u003eIncluded heat circulating blower\u003c\/li\u003e\n\u003cli\u003eDesigned for TVs\u003c\/li\u003e\n\u003cli\u003eMade in Ontario, Canada\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"height: 117.614px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 19.6023px;\"\u003e\n\u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eAX36NTE-1\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6023px;\"\u003e\n\u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e\n\u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e36,500 BTU\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6023px;\"\u003e\n\u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e\n\u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6023px;\"\u003e\n\u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e\n\u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6023px;\"\u003e\n\u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e\n\u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eDimensions\u003c\/h2\u003e\n\u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e\n\u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e\n\u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e\n\u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e\n\u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e\n\u003ctd style=\"width: 56.4458%;\"\u003e33\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e\n\u003ctd style=\"width: 56.4458%;\"\u003e36\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e\n\u003ctd style=\"width: 56.4458%;\"\u003e44\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e\n\u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 297.131px;\"\u003e\n\u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e\u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Altitude_X_Series_Brochure.pdf?v=1735631978\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/AX36_42-1-Owner-Manual.pdf?v=1735632052\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/AX36_42-1_Installation_Manual.pdf?v=1735634049\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/AX36-1_Spec_Sheet.pdf?v=1735633610\" target=\"_blank\"\u003eDownload Product Specification\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452359172250,"sku":"AX36NTE-1","price":4109.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Altitude-X-36-Electronic-Ignition-Natural-Gas-Direct-Vent-Fireplace-9.jpg?v=1737430694"},{"product_id":"napoleon-56-ascent-linear-bl56-direct-vent-gas-fireplace","title":"Napoleon Ascent Linear 56\" Electronic Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eMake the Napoleon Ascent™ 56 Linear Gas Fireplace the ideal finishing touch for your home. Add sparkling luxury to any room with the included topaz CRYSTALINE™ ember bed or customize the look by adding the included media enhancement kits like the natural and nautical feeling Beach Fire or Shore Fire kits. The earthy Mineral Rock kit is another colorful option and can be mixed and matched with the other kits to create a truly unique look. Ascent™ Linear fireplaces create a contemporary and luxurious look wherever they're installed.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSingle Sided Direct Vent Linear Fireplace\u003c\/li\u003e \u003cli\u003eTopaz CRYSTALINE™ Ember Bed\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eLog Set\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eDecorative Media\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eMIRRO-FLAME™ Panels\u003c\/li\u003e \u003cli\u003eSurround\u003c\/li\u003e \u003cli\u003eControl Options\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eUp to 28,000 BTU's\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eCRYSTALINE™ Ember Bed Comes with Topaz Crushed Glass\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eUSB Battery Backup System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional remote control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional blower kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional MIRRO-FLAME™ Porcelain Reflective Radiant Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional decorative fronts and trim kits\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePre-wired for wall switch\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eEasy Access Air Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMade in Ontario\/Canada\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDesigned for TVs\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eEasy Access Air Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eBattery back-up Control\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003eStainless Steel Flex Connector\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eElectronic Ignition\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Optional\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eOptional heat management available to reduce clearances to combustibles\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 117.614px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eBL56NTE\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e28,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e22,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e58\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e39\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e52\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e17\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e56\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e39\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Brochure.pdf?v=1735382527\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/ADBRLINEAR-A-Vector-and-Luxuria-Brochure-LR3.pdf?v=1586525841\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent-Linear-Series-Owner-s-Manual.pdf?v=1735386109\" target=\"_blank\" rel=\"noopener\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_BL42-56_Owners_Manual.pdf?v=1735384312\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Owner_s_Manual.pdf?v=1735382537\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-2019-manual.pdf?v=1586526023\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent-Linear-Series-Installation-Manual.pdf?v=1735386131\" target=\"_blank\" rel=\"noopener\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BL42-Installation-Manual.pdf?v=1735384311\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Installation_Manual.pdf?v=1735382824\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BL56_Spec_Sheet.pdf?v=1735386906\" target=\"_blank\" rel=\"noopener\"\u003eDownload Product Specifications\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BL42_Spec_Sheet.pdf?v=1735384279\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/BL36-1___BL46_Specification_Sheet.pdf?v=1588504487\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452360056986,"sku":"BL56NTE","price":4179.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Ascent-56-Electronic-Ignition-Natural-Gas-Direct-Vent-Linear-Fireplace-2.jpg?v=1737265370"},{"product_id":"napoleon-b42-ascent-42-direct-vent-gas-fireplace","title":"Napoleon Ascent 42\" Electronic Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe Ascent™ 42 gas fireplace features a Split Oak Log set with a traditional look and feel. It is a clean-faced fireplace that maximizes the viewing area so the realistic flames can be enjoyed to their fullest. The dual flame pan burner technology creates a double layer of flames for even more depth. No power? No problem! With the added assurance of a dependable battery back-up system, you can bask in continuous comfort, even during power outages. With the approved safety barrier, the Ascent™ meets tomorrow's safety standards today. Customize the look of this gorgeous fireplace with a selection of fronts, brick panels, trims, and optional media kits like the beach fire and mineral rock kit to lend a more unique look. This unit is ideal for builders and homeowners alike, featuring a shallow depth, which allows for versatile installations where space is at a premium. This means any room can have a beautiful gas fireplace.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e42\" Electronic Ignition Direct Vent Fireplace\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStandard Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePan Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak log set\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eStandard Beach Fire Log Set\u003c\/li\u003e \u003cli\u003eSupport Bracket (Required for Media Kits)\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eSurrounds\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Controls\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 22,000 BTU's\u003c\/li\u003e \u003cli\u003eStandard safety barrier included\u003c\/li\u003e \u003cli\u003eOak log set included\u003c\/li\u003e \u003cli\u003eFive optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFour optional media enhancement kits\u003c\/li\u003e \u003cli\u003eOptional surround\u003c\/li\u003e \u003cli\u003eTwo optional finishing trims\u003c\/li\u003e \u003cli\u003eTwo optional decorative fronts\u003c\/li\u003e \u003cli\u003eGlowing ember bed\u003c\/li\u003e \u003cli\u003ePan-style burner\u003c\/li\u003e \u003cli\u003eOptional remote control\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 117.614px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eB42NTRE\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e22,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e38\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e24\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Brochure.pdf?v=1735480725\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Brochure.pdf?v=1735480725\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/B36NTRE.pdf?v=1588358314\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Ascent_42_Direct_Vent_Gas_Fireplace_-_B42NTREA.pdf?v=1634145985\" target=\"_blank\"\u003eDownload Product Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/B42TR_Specification_Sheet.pdf?v=1588418373\" target=\"_blank\"\u003eDownload Product Specifications\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452360089754,"sku":"B42NTRE","price":3039.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Ascent-42-Electronic-Ignition-Natural-Gas-Direct-Vent-Fireplace-4.jpg?v=1737430747"},{"product_id":"napoleon-ascent-linear-series-46-direct-vent-gas-fireplace","title":"Napoleon Ascent Linear 46\" Electronic Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eMake the Napoleon Ascent™ linear gas fireplace the ideal finishing touch for your home. Customize the look by adding optional media enhancement kits like the natural and nautical feeling Beach Fire or Shore Fire kits. The earthy Mineral Rock kit is another colorful option and can be mixed and matched with the other kits to create a truly unique look. The eFIRE app allows you to control the fireplace from your favorite mobile device. The Ascent™ Linear adds sparkling luxury to any room with the topaz CRYSTALINE™ ember bed, wherever it’s installed.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSingle Sided Direct Vent Linear Fireplace\u003c\/li\u003e \u003cli\u003eTopaz CRYSTALINE™ Ember Bed\u003c\/li\u003e \u003cli\u003eNon-Combustible Material\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eLog Set\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eDecorative Media\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eMIRRO-FLAME™ Panels\u003c\/li\u003e \u003cli\u003eSurround\u003c\/li\u003e \u003cli\u003eControl Options\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e \u003cspan\u003eUp to 24,000 BTU's\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eCRYSTALINE™ Ember Bed Comes with Topaz Crushed Glass\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eSIT Proflame II System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eNon-Combustible Material included\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eEasy Access Air Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery back-up control system\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eElectronic Ignition\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Optional\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eCement Board\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eStainless Steel Flex Connector\u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOptional Heat Management: LHAD, UHM\u003cspan\u003e\u003c\/span\u003e \u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 117.614px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eBL46NTE-1\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e24,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e17,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e47\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e39\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e17\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e47\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e39\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Brochure.pdf?v=1735382527\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/ADBRLINEAR-A-Vector-and-Luxuria-Brochure-LR3.pdf?v=1586525841\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent-Linear-Series-Owner-s-Manual.pdf?v=1735386109\" target=\"_blank\" rel=\"noopener\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_BL42-56_Owners_Manual.pdf?v=1735384312\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Owner_s_Manual.pdf?v=1735382537\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-2019-manual.pdf?v=1586526023\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent-Linear-Series-Installation-Manual.pdf?v=1735386131\" target=\"_blank\" rel=\"noopener\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BL42-Installation-Manual.pdf?v=1735384311\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Installation_Manual.pdf?v=1735382824\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BL46_Specification_Sheet.pdf?v=1735385996\" target=\"_blank\" rel=\"noopener\"\u003eDownload Product Specifications\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BL42_Spec_Sheet.pdf?v=1735384279\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/BL36-1___BL46_Specification_Sheet.pdf?v=1588504487\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452362121370,"sku":"BL46NTE-1","price":3839.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Ascent-46-Electronic-Ignition-Natural-Gas-Direct-Vent-Linear-Fireplace-2.jpg?v=1737265490"},{"product_id":"napoleon-vector-50-single-sided-linear-direct-vent-gas-fireplace","title":"Napoleon Vector 50\" Single Sided Direct Vent Natural Gas Linear Fireplace","description":"\u003cp\u003e\u003cspan\u003eNapoleon’s Vector™ 50 linear gas fireplace features a sleek, contemporary design and multitudes of designer options. Complete your space with a luxurious fireplace, including the Divinity™ flame pattern with heightened peaks and valleys. Enjoy the flames’ radiant glow, shining through the clear glass bead ember bed. Use the NIGHT LIGHT™ system and the multi-coloured LED lights beneath the ember bed that accent from underneath to add a gentle glow to the room when not using the fire. Premium media kits including choice of 3 High Definition Logs, modern Nickel Stix, the natural Mineral Rock Kit, beachy Shore, and Beach Fire Media Kits, and multicoloured Glass Ember Media or Glass Beads to create a truly custom look. You can relax while relishing the glow because you can control the Vector™ from your favorite mobile device with our convenient eFire app.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSingle Sided Direct Vent Linear Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMIRRO-FLAME™ Reflective Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTube Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMulti-Coloured LED Lighted Ember Bed\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eLog Set\/\u003cspan\u003eMedia Kit and Glass Kit (Required)\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eDecorative \u0026amp; Designer Media\u003c\/li\u003e \u003cli\u003eSurround \u0026amp; Safety Barrier\u003c\/li\u003e \u003cli\u003e4 Sided Finishing Trim\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eEnd Panel Kit (for Single Sided Only)\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eNon-Combustible Cement Board Kit\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDynamic Heat Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kits (Mandatory Choose One. Recommended Choose Logs Plus Glass or Media Enhancement).\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eUp to 36,000 BTU's\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003ePremium Safety Barrier Included\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eTube Style Burner\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eDivinity™ Flame Pattern\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak, Driftwood, Birch High Definition Log Sets\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eFive Enhanced Media Kits to Choose From\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOptional Glass Media\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eTwo Optional Designer Art\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eThree Optional Surrounds with Safety Barrier\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eTwo Optional Trim\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eeFIRE Controller and Remote Control\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eEmber Bed Featuring Multi-Coloured LED Lights\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eExclusive NIGHT LIGHT™ System\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eDesigned for TVs\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eBattery Back-Up Control System\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eMade in Ontario\/Canada\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 98.0115px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eLV50N-2\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e36,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e31,500 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 41.7158%;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 53.2842%;\"\u003eLHAD, DHC, DHC+, DHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e65\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e41\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e53\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e65\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e73\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/ADBRLINEAR-A-Vector-and-Luxuria-Brochure-LR3.pdf?v=1586525841\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-2019-manual.pdf?v=1586526023\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-LV-2019-installation.pdf?v=1586526329\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-50-size-chart.pdf?v=1586981793\" target=\"_blank\"\u003eDownload Product Size Chart\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452364120218,"sku":"LV50N-2","price":5729.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Vector-50-Single-Sided-Direct-Vent-Natural-Gas-Linear-Fireplace-7.jpg?v=1737430949"},{"product_id":"napoleon-riverside-36-clean-face-outdoor-gas-fireplace","title":"Napoleon Riverside 36\" Clean Face Outdoor Gas Fireplace","description":"\u003ch2\u003eRiverside™ 36 Clean Face\u003c\/h2\u003e \u003cp\u003e\u003cspan\u003eElevate your outdoor living space with the Riverside 36 Outdoor Gas Fireplace. Featuring up to 50,000 BTUs of heat, this traditional fireplace combines clean-face, contemporary looks with outstanding performance. Increase design flexibility and control by including our Prestige® heat and exhaust management system, optimizing heat distribution, and customizing settings to suit your preferences. The finishing flange completes the full-view appearance providing a seamless look. Choose from Standard Oak or High Definition Birch Log Sets to create the perfect ambiance. Add sophistication with optional Newport Standard™ or Westminster™ Grey Herringbone decorative panels. Experience hassle-free operation with the external control panel, optional remote, or the optional outdoor timer. Include the stainless steel cover or screen kit for added safety and longevity. Experience an outdoor fireplace that combines style, functionality, and convenience.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003e\u003cspan\u003eWhat's Included\u003c\/span\u003e\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eFireplace\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStainless Steel Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eRemote Control\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included (Sold Separately)\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eStainless Steel Cover\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStinless Steel Trim \/ Frame\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eChoice of Oak \u0026amp; Birch Log set (Required)\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eThe Decorative Panels\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli class=\"field__item\"\u003eUp to 50,000 BTU’s\u003c\/li\u003e \u003cli class=\"field__item\"\u003eClean face traditional fireplace features a contemporary look\u003c\/li\u003e \u003cli class=\"field__item\"\u003e2 Log sets to choose from: Standard Oak Log Set or High Definition Birch Log Set (Must choose one)\u003c\/li\u003e \u003cli class=\"field__item\"\u003eIncluded finishing flange for a modern, full view appearance\u003c\/li\u003e \u003cli class=\"field__item\"\u003eExternal control panel for convenient operation\u003c\/li\u003e \u003cli class=\"field__item\"\u003eOptional decorative panels: Newport Standard™ and Westminster™ Grey Herringbone\u003c\/li\u003e \u003cli class=\"field__item\"\u003eOptional Prestige® Heat \u0026amp; Exhaust Management System for enhanced comfort, control and design flexibility\u003c\/li\u003e \u003cli class=\"field__item\"\u003eOptional Remote Control\u003c\/li\u003e \u003cli class=\"field__item\"\u003eOptional stainless-steel cover for weather protection\u003c\/li\u003e \u003cli class=\"field__item\"\u003eOptional screen kit for added safety\u003c\/li\u003e \u003cli class=\"field__item\"\u003eOptional outdoor timer kit for scheduled operation\u003c\/li\u003e \u003cli class=\"field__item\"\u003eSimplified installation process with industry leading minimal clearance to combustibles\u003c\/li\u003e \u003cli class=\"field__item\"\u003eProvided TV recess information for framing and finishing allows for the ultimate outdoor room\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable border=\"1\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eModel\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003eRiverside 36\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eWarranty*\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003ePresident's Limited Lifetime Warranty*\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eFuel Type\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eHeat Output (Max.)\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e50,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eViewing Area\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e36.06 x 30.06 in (91.59 x 76.35 cm)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eFraming Width‡\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e43 in (109.22 cm)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eFraming Height‡\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e38.25 in (97.16 cm)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eFraming Depth‡\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e19.56 in (49.68 cm)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eWidth\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e42.43 in (107.70 cm)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eHeight\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e37.81 in (96 cm)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eDepth\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e19.56 in (49.68 cm)\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdiv style=\"text-align: left;\"\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/3-year_Warranty_Badge.jpg?v=1720210656\" alt=\"\"\u003e\u003c\/div\u003e \u003c\/td\u003e \u003ctd\u003e \u003cp\u003e3 Years Limited Warranty\u003c\/p\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/GSS36CFNE-Announcement.pdf?v=1638897132\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/W415-2978_GSS36CFE_Installation-Operation_02.16.21.pdf?v=1638897132\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Riverside-36-clean-face-specification-sheet.pdf?v=1616112884\" target=\"_blank\"\u003eDownload Product Specification\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452364710042,"sku":"RSS36NE","price":3389.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Riverside-36-Clean-Face-Outdoor-Gas-Fireplace-2.jpg?v=1737265680"},{"product_id":"napoleon-vector-74-single-sided-linear-direct-vent-gas-fireplace-lv74n","title":"Napoleon Vector 74\" Single Sided Direct Vent Natural Gas Linear Fireplace","description":"\u003cp\u003e\u003cspan\u003eNapoleon’s Vector™ 74 linear gas fireplace features a sleek, contemporary design and multitudes of designer options. Complete your space with a luxurious fireplace, including the Divinity™ flame pattern with heightened peaks and valleys. Enjoy the flames’ radiant glow, shining through the clear glass bead ember bed. Use the NIGHT LIGHT™ system and the multi-coloured LED lights beneath the ember bed that accent from underneath to add a gentle glow to the room when not using the fire. Premium media kits including choice of 3 High Definition Logs, modern Nickel Stix, the natural Mineral Rock Kit, beachy Shore, and Beach Fire Media Kits, and multicoloured Glass Ember Media or Glass Beads to create a truly custom look. You can relax while relishing the glow because you can control the Vector™ from your favorite mobile device with our convenient eFire app.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSingle Sided Direct Vent Linear Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMIRRO-FLAME™ Reflective Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTube Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMulti-Coloured LED Lighted Ember Bed\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eLog Set\/\u003cspan\u003eMedia Kit and Glass Kit (Required)\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eDecorative \u0026amp; Designer Media\u003cbr\u003e \u003c\/li\u003e \u003cli\u003ePremium Safety Barrier With Frame\u003c\/li\u003e \u003cli\u003e4 Sided Finishing Trim\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eEnd Panel Kit (for Single Sided Only)\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDynamic Heat Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kits (Mandatory Choose One. Recommended Choose Logs Plus Glass or Media Enhancement).\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eUp to 48,000 BTU's\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003ePremium Safety Barrier\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eTube Style Burner\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eDivinity™ Flame Pattern\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak, Driftwood, Birch High Definition Log Sets\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eFive Enhanced Media Kits to Choose From\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOptional Glass Media\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cspan\u003eOptional \u003c\/span\u003eSafety Barrier With Frame\u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eTwo Optional Designer Art\u003cbr\u003e \u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eDecorative Optional Trim\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eeFIRE Controller and Remote Control\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eEmber Bed Featuring Multi-Coloured LED Lights\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eExclusive NIGHT LIGHT™ System\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eDesigned for TVs\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eBattery Back-Up Control System\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eMade in Ontario\/Canada\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 117.614px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eLV74N\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e48,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e41,500 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eLHAD, DHC, DHC+, DHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e89\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e41\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e77\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e90\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e91\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/ADBRLINEAR-A-Vector-and-Luxuria-Brochure-LR3.pdf?v=1586525841\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-2019-manual.pdf?v=1586526023\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-LV-2019-installation.pdf?v=1586526329\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-74-size-chart.pdf?v=1586526176\" target=\"_blank\"\u003eDownload Product Size Chart\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452364873882,"sku":"LV74N","price":11459.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Vector-74-Single-Sided-Direct-Vent-Natural-Gas-Linear-Fireplace.jpg?v=1737431002"},{"product_id":"napoleon-45-elevation-x-42-direct-vent-gas-fireplace","title":"Napoleon Elevation X 42\" Electronic Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eThings don't get more premium than Napoleon's Traditional Elevation™ X gas fireplace. Feature loaded with an electric ember bed with realistic glowing embers that are visible from every angle and an included heat circulating blower, this fireplace is beautiful form with high function. Nearly infinite design options include High Definition log options in beachy Driftwood, traditional Split Oak, and bright Birch. Several trim, decorative front, and decorative brick backer panel options are available to ensure your favorite spaces flow together. Control this fireplace easily with the included remote or from the comfort of your favorite mobile device. The optional Dynamic Heat Control™ PLUS System allows heat from the fireplace to be directed to any living area in the home that needs it, even if the power goes out. Make the Elevation™X the stylistic focal point it should be or keep it the traditional and understated crown jewel of your home.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e42\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulating Blower\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eeFIRE Controller\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Control\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eHigh Definition Logs (Required to Complete the Unit)\u003c\/li\u003e \u003cli\u003eDecorative Panels (Required to Complete the Unit)\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 45,000 BTU’s\u003c\/li\u003e \u003cli\u003eClean face design with full firebox flame\u003c\/li\u003e \u003cli\u003ePremium safety barrier included\u003c\/li\u003e \u003cli\u003eHigh-definition premium log set (3 options) required to complete the unit\u003c\/li\u003e \u003cli\u003eTen optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFive optional finishing trims\u003c\/li\u003e \u003cli\u003eFour optional fronts\u003c\/li\u003e \u003cli\u003eThree optional accent colors\u003c\/li\u003e \u003cli\u003eColor-modulating ember bed\u003c\/li\u003e \u003cli\u003eIncluded eFIRE controller\u003c\/li\u003e \u003cli\u003eIncluded heat circulating blower\u003c\/li\u003e \u003cli\u003eDesigned for TVs\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e The Dynamic Heat Control™ (DHCEX) and the Linear Hot Air Distribution Kit (LHAD) can not be ordered in conjunction with each other, you must order one kit or the other.\u003c\/p\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 117.614px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eEX42NTEL\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e45,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, DHC, DHC+\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e45\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e22\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e36\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e29\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e46\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e22\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Napoleon_Elevation_X_Brochure.pdf?v=1735599115\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Elevation-Owner-s-Manual.pdf?v=1735599117\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Elevation-Installation-Manual-Ex36_de875394-4c36-4153-b252-5cf71630ff72.pdf?v=1627058985\" target=\"_blank\"\u003eDownload Product Installation Manual\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/EX42_Specification_Sheet_7d75172a-b5fa-450a-a981-c0b1e7a3597e.pdf?v=1627077035\" target=\"_blank\"\u003eDownload Specification Sheet\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452365660314,"sku":"EX42NTEL","price":5549.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Elevation-X-42-Electronic-Ignition-Natural-Gas-Direct-Vent-Fireplace-4.jpg?v=1737430865"},{"product_id":"napoleon-galaxy-51-single-sided-outdoor-linear-vent-free-gas-fireplace","title":"Napoleon Galaxy 51\" Single Sided Outdoor Linear Vent Free Natual Gas Fireplace","description":"\u003ch3\u003eGALAXY™ SINGLE SIDED\u003c\/h3\u003e \u003cp\u003eThe Napoleon Galaxy™ 48 Outdoor Gas Fireplace is truly unique with a linear, sleek modern design adding to the excitement of outdoor living. Napoleon's Galaxy™ 48 outdoor linear gas fireplace is also available as a See Thru (GSS48ST) unit and is constructed of weather-resistant brushed stainless steel for maximum outdoor durability. The galaxy features an “easy start” ignitor, a glass wind deflector (two included with See-Thru unit) to ensure operation in windy conditions as well as a safety valve that turns the gas supply off if the flame goes out. With all these this outdoor linear gas fireplace is the perfect addition to any backyard oasis.\u003c\/p\u003e \u003ch1\u003e\u003cspan\u003eWhat's Included\u003c\/span\u003e\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eFireplace\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStainless Steel Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Control\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTopaz Glass\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGlass Wind Deflector\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included (Sold Separately)\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eStainless Steel Cover\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStinless Steel Trim \/ Frame\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDriftwood Log Set\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli class=\"field__item\"\u003eUp to 55,000 BTU’s\u003c\/li\u003e \u003cli class=\"field__item\"\u003eStainless Steel Burner\u003c\/li\u003e \u003cli class=\"field__item\"\u003eMulti-Coloured LED Lighting\u003c\/li\u003e \u003cli class=\"field__item\"\u003eOptional Stainless Steel Trim\u003c\/li\u003e \u003cli class=\"field__item\"\u003ePremium Stainless Steel Construction\u003c\/li\u003e \u003cli class=\"field__item\"\u003eOptional Stainless Steel Cover\u003c\/li\u003e \u003cli class=\"field__item\"\u003eFour Optional Media Enhancement Kits\u003c\/li\u003e \u003cli class=\"field__item\"\u003eOptional Glass Media\u003c\/li\u003e \u003cli class=\"field__item\"\u003eIncluded Remote Control\u003c\/li\u003e \u003cli class=\"field__item\"\u003eMade in Ontario\/Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" border=\"1\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eModel\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003eGalaxy™ 48 Single Sided\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eWarranty*\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e3 Year Limited*\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eFuel Type\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eHeat Output (Max.)\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e55,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eViewing Area\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e47 x 16.50 in (119.38 x 41.91 cm)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eFraming Width\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e50.75 in (128.91 cm)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eFraming Height\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e24.75 in (62.87 cm)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eFraming Depth\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e24.50 in (62.23 cm)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eWidth\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e50.50 in (128.27 cm)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eHeight\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e24.50 in (62.23 cm)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd\u003e\u003cstrong\u003eDepth\u003c\/strong\u003e\u003c\/td\u003e \u003ctd\u003e19.50 in (49.53 cm)\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdiv style=\"text-align: left;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/3-year_Warranty_Badge.jpg?v=1720210656\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/div\u003e \u003c\/td\u003e \u003ctd\u003e \u003cp\u003e3 Years Limited Warranty\u003c\/p\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Galaxy48E-Announcement.pdf?v=1638902675\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/GSS48E-Feature-Card.pdf?v=1638902675\" target=\"_blank\"\u003eDownload Product Features\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/GSS48E-GSS48STE-Manual.pdf?v=1638902116\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/W415-4014_GSS48E_STE_Spec_Sheet_-e-f_08.03.21.pdf?v=1638902159\" target=\"_blank\"\u003eDownload Product Size Chart\u003c\/a\u003e\u003cspan style=\"text-decoration: underline; color: rgb(0, 0, 0);\"\u003e\u003ca style=\"color: rgb(0, 0, 0); text-decoration: underline;\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/W415-4014_GSS48E_STE_Spec_Sheet_-e-f_08.03.21.pdf?v=1638902159\" target=\"_blank\"\u003e\u003c\/a\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452369133722,"sku":"GSS48E","price":4819.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Galaxy-51-Single-Sided-Outdoor-Linear-Vent-Free-Natual-Gas-Fireplace-11.jpg?v=1737492496"},{"product_id":"napoleon-ascent-linear-series-36-direct-vent-gas-fireplace","title":"Napoleon Ascent Linear 36\" Electronic Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eMake the Napoleon Ascent™ 36 Linear Gas Fireplace the ideal finishing touch for your home. Add sparkling luxury to any room with the included topaz CRYSTALINE™ ember bed or customize the look by adding the included media enhancement kits like the natural and nautical feeling Beach Fire or Shore Fire kits. The earthy Mineral Rock kit is another colorful option and can be mixed and matched with the other kits to create a truly unique look. Ascent™ Linear fireplaces create a contemporary and luxurious look wherever they're installed.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSingle Sided Direct Vent Linear Fireplace\u003c\/li\u003e \u003cli\u003eTopaz CRYSTALINE™ Ember Bed\u003c\/li\u003e \u003cli\u003eNon-Combustible Material\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eLog Set\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eDecorative Media\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eMIRRO-FLAME™ Panels\u003c\/li\u003e \u003cli\u003eSurround\u003c\/li\u003e \u003cli\u003eControl Options\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eUp to 17,500 BTU's\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eCRYSTALINE™ Ember Bed Comes with Topaz Crushed Glass\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eSIT Proflame II System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eNon-Combustible Material included\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eEasy Access Air Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery back-up control system\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eElectronic Ignition\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Optional\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eCement Board\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eStainless Steel Flex Connector\u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOptional Heat Management: LHAD, UHM\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 98.0115px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eBL36NTE-2\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e17,500 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e12,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 41.7158%;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 53.2842%;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e36\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e39\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e16\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e31\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e17\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e36\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e39\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e16\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Brochure.pdf?v=1735382527\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/ADBRLINEAR-A-Vector-and-Luxuria-Brochure-LR3.pdf?v=1586525841\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Owner_s_Manual.pdf?v=1735382537\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-2019-manual.pdf?v=1586526023\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Installation_Manual.pdf?v=1735382824\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BL36_Specification_Sheet.pdf?v=1735384323\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Specifications\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/BL36-1___BL46_Specification_Sheet.pdf?v=1588504487\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452369363098,"sku":"BL36NTE-2","price":3149.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Ascent-36-Electronic-Ignition-Natural-Gas-Direct-Vent-Linear-Fireplace-3.jpg?v=1737430771"},{"product_id":"napoleon-30-ascent-b30-direct-vent-gas-fireplace","title":"Napoleon Ascent 30\" Electronic Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe Ascent™ 30 gas fireplace is a traditional style gas fireplace featuring our realistic hand-painted Oak log set. A clean faced design maximizes the viewing area so the realistic flames can be enjoyed to their fullest. Equipped with Napoleon’s advanced pan style burner technology and an approved safety barrier, the Ascent™ 30 meets tomorrow's safety standards today. No power? No problem! With the added assurance of a dependable battery back-up system, you can bask in continuous comfort, even during power outages. Customize the look of this lovely fireplace with optional media kits like the beach fire and mineral rock kits to lend a more outdoorsy feel to the space. This unit is ideal for builders and homeowners alike, featuring a shallow depth, which allows for versatile installations where space is at a premium. This means any room can have a beautiful gas fireplace.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e30\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStandard Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePan Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak log set\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eStandard Beach Fire Log Set\u003c\/li\u003e \u003cli\u003eSupport Bracket (Required for Media Kits)\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Controls\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 15,000 BTU's\u003c\/li\u003e \u003cli\u003eStandard safety barrier included\u003c\/li\u003e \u003cli\u003eOak log set included\u003c\/li\u003e \u003cli\u003eOptional MIRRO-FLAME™ reflective panels\u003c\/li\u003e \u003cli\u003eFour optional media enhancement kits\u003c\/li\u003e \u003cli\u003eTwo optional finishing trims\u003c\/li\u003e \u003cli\u003eTwo optional decorative fronts\u003c\/li\u003e \u003cli\u003eGlowing ember bed\u003c\/li\u003e \u003cli\u003ePan-style burner\u003c\/li\u003e \u003cli\u003eOptional remote control\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 117.614px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eB30NTRE-1\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e15,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e30\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e14\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e26\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e24\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e30\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e14\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Brochure.pdf?v=1735480725\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/ASCENT_X_Series_-_Brochure.pdf?v=1628422400\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Ascent-30-Manual.pdf?v=1628521056\" target=\"_blank\"\u003eDownload Product Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/npl-f45manual.pdf?v=1588269880\" target=\"_blank\"\u003eDownload Remote Control Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/B30_Specification_Sheet.pdf?v=1628521056\" target=\"_blank\"\u003eDownload Product Specifications\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/B30_Specification_Sheet.pdf?v=1628521056\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452371361946,"sku":"B30NTRE-1","price":2729.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Ascent-30-Electronic-Ignition-Natural-Gas-Direct-Vent-Fireplace-2.jpg?v=1737266148"},{"product_id":"napoleon-ascent-multi-view-direct-vent-peninsula-gas-fireplace-with-logs","title":"Napoleon Ascent Multi-View 43\" Electronic Ignition, Natural Gas Direct Vent Peninsula Fireplace With Logs","description":"\u003cp\u003e\u003cspan\u003eThe Napoleon Ascent™ Multi-View gas fireplace with three-sided Peninsula with Log Set features a hand-painted log set for a more traditional looking focal point in any room of the home. This gas fireplace offers a massive viewing area and electronic ignition with battery back-up. The Ascent™ Multi-View is easily able to heat large areas and enhance the style and luxury in any room in your home.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e45\" Electronic Ignition Peninsula Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStandard Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePan Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eLog Set\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eDecorative Newport™ Standard Brick\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative MIRRO-FLAME™ Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eMineral Rocks Media\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Controls\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eModulating Valve Regulator With Remote Control\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 30,000 BTU's\u003c\/li\u003e \u003cli\u003eStandard safety barrier included\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePeninsula (3 Sided) with Log Set\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional Glass and Mineral Rock Media kits\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eGlowing ember bed\u003c\/li\u003e \u003cli\u003ePan-style burner\u003c\/li\u003e \u003cli\u003eOptional remote control\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003cspan\u003eOptional Newport™ Deluxe Decorative Brick Panels or MIRRO-FLAME™ Porcelain Reflective Radiant Panels\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 76.8608px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eBHD4PN\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e30,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.8295px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.8295px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.8295px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 17.8267px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 17.8267px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 17.8267px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%; height: 157.818px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.2678%; height: 19.6023px;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%; height: 19.6023px;\"\u003e43\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.2678%; height: 19.6023px;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%; height: 19.6023px;\"\u003e38\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.2678%; height: 19.6023px;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%; height: 19.6023px;\"\u003e25\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.2678%; height: 19.6023px;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%; height: 19.6023px;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 20.6023px;\"\u003e \u003ctd style=\"width: 43.2678%; height: 20.6023px;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%; height: 20.6023px;\"\u003e28\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.2678%; height: 19.6023px;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%; height: 19.6023px;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.2678%; height: 19.6023px;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%; height: 19.6023px;\"\u003e46\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.2678%; height: 19.6023px;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%; height: 19.6023px;\"\u003e22\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Multi_View_Fireplace_Brouchure.pdf?v=1735496254\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Ascent_Multi_View_Manual.pdf?v=1588539039\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/BHD4_Specification_Sheet.pdf?v=1588539063\" target=\"_blank\"\u003eDownload Product Specifications\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452374212762,"sku":"BHD4PN","price":6199.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Ascent-Multi-View-43-Electronic-Ignition-Natural-Gas-Direct-Vent-Peninsula-Fireplace-With-Logs-2.jpg?v=1737266256"},{"product_id":"napoleon-b36-ascent-36-direct-vent-gas-fireplace","title":"Napoleon Ascent 36\" Electronic Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe New and Improved Ascent™ 36 is perfect for builders and homeowners who are looking for versatile installation options. When space is at a premium, the Ascent™ 36 is ideal for corner applications while presenting the largest viewing area of its class. With an improved log set and burner, Napoleon’s Ascent™ 36 is sure to provide the most charming atmosphere for any room.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e36\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStandard Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePan Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak log set\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eStandard Beach Fire Log Set\u003c\/li\u003e \u003cli\u003eSupport Bracket (Required for Media Kits)\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eSurrounds\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Controls\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 18,000 BTU's\u003c\/li\u003e \u003cli\u003eStandard safety barrier included\u003c\/li\u003e \u003cli\u003eOak log set included\u003c\/li\u003e \u003cli\u003eFive optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFour optional media enhancement kits\u003c\/li\u003e \u003cli\u003eTwo optional surrounds\u003c\/li\u003e \u003cli\u003eTwo optional finishing trims\u003c\/li\u003e \u003cli\u003eTwo optional decorative fronts\u003c\/li\u003e \u003cli\u003eGlowing ember bed\u003c\/li\u003e \u003cli\u003ePan-style burner\u003c\/li\u003e \u003cli\u003eOptional remote control\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 117.614px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eB36NTRE-1\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e18,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e16\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e31\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e24\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e16\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/B36NTRE.pdf?v=1588358314\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Brochure.pdf?v=1735480725\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Ascent_36_Direct_Vent_Gas_Fireplace_-_B36NTR-1.pdf?v=1634135555\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Ascent-36.pdf?v=1588358474\" target=\"_blank\"\u003eDownload Product Specifications\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452374343834,"sku":"B36NTRE-1","price":2939.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Ascent-36-Electronic-Ignition-Natural-Gas-Direct-Vent-Fireplace-6.jpg?v=1737430731"},{"product_id":"napoleon-ascent-bx-42-direct-vent-gas-fireplace","title":"Napoleon Ascent X 42\" Electronic Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eMemorable moments are built by a fireplace. Including the Ascent™ X 42 gas fireplace in any space will ensure memories that last a lifetime. Hand-painted Split Oak logs feature a glowing ember bed and are the most realistic in the industry. Enjoy the fire to its fullest thanks to a full-width firebox and clean-faced design. The included premium safety barrier keeps your family safe while ensuring the view of the glorious flames is never obstructed. Make the Ascent™ X 42 as unique as your family with designer options including fronts, trims, decorative surrounds plus the beach fire, shore fire and mineral rocks enhancement kits. The included blower, NIGHT LIGHT™ and remote make use and enjoyment easy as can be. You can also operate this fireplace from the comfort of your favorite spot using your mobile devices with the optional eFire remote app.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e42\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak log set\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePan Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulating Blower\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e \u003cspan\u003eNIGHT LIGHT™\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eStandard Beach Fire Log Set\u003c\/li\u003e \u003cli\u003eSupport Bracket (Required for Log Set)\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eSurround\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eeFIRE Controller\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 30,000 BTU's\u003c\/li\u003e \u003cli\u003ePremium safety barrier included\u003c\/li\u003e \u003cli\u003eOak log set included\u003c\/li\u003e \u003cli\u003eSeven optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFour optional media enhancement kits\u003c\/li\u003e \u003cli\u003eTwo optional finishing trims\u003c\/li\u003e \u003cli\u003eTwo optional decorative fronts\u003c\/li\u003e \u003cli\u003eOptional wrought iron surround\u003c\/li\u003e \u003cli\u003eGlowing ember bed\u003c\/li\u003e \u003cli\u003ePan-style burner\u003c\/li\u003e \u003cli\u003eRemote control included\u003c\/li\u003e \u003cli\u003eOptional eFIRE controller\u003c\/li\u003e \u003cli\u003eDesigned for TVs\u003c\/li\u003e \u003cli\u003eHeat circulating blower included\u003c\/li\u003e \u003cli\u003eExclusive NIGHT LIGHT™\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eImportant Installation Note:\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eIf installing an optional wall switch for the \u003cstrong\u003e120v Ember Bed Lights\u003c\/strong\u003e, \u003cstrong\u003edo not use the wire provided with the appliance.\u003c\/strong\u003e Use residential wiring that complies with local codes for 120v lighting. Ensure the fireplace operates on a dedicated circuit, and wires are properly insulated and routed away from hot surfaces.\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eWarning:\u003c\/strong\u003e If the wall switch is connected to any other circuit in the home, the fireplace must not be operated until corrections are made. Never connect the \u003cstrong\u003e120v Ember Bed Lights\u003c\/strong\u003e circuit to the burner circuit. For safety concerns, consult a licensed electrician.\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 117.614px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eBX42NTRE\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e30,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e34\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e34\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e41\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_BX_Brouchure.pdf?v=1735417899\" style=\"color: rgb(0, 0, 0); text-decoration: underline;\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e \u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BX-Owner-Manual.pdf?v=1735417921\" style=\"color: rgb(0, 0, 0);\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e \u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BX42_Installation-Manual.pdf?v=1735420219\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cspan style=\"text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003eDownload Product Installation Manual\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/li\u003e \u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BX42_Specification_Sheet.pdf?v=1735420199\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003eDownload Product Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452375785626,"sku":"BX42NTRE","price":3799.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Ascent-BX-42-Electronic-Ignition-Natural-Gas-Direct-Vent-Fireplace-6.jpg?v=1737430902"},{"product_id":"napoleon-vector-38-single-sided-linear-direct-vent-gas-fireplace","title":"Napoleon Vector 38\" Single Sided Direct Vent Natural Gas Linear Fireplace","description":"\u003cp\u003e\u003cspan\u003eNapoleon’s Vector™ 38 linear gas fireplace features a sleek, contemporary design and multitudes of designer options. Complete your space with a luxurious fireplace, including the Divinity™ flame pattern with heightened peaks and valleys. Enjoy the flames’ radiant glow, shining through the clear glass bead ember bed. Use the NIGHT LIGHT™ system and the multi-coloured LED lights beneath the ember bed that accent from underneath to add a gentle glow to the room when not using the fire. Premium media kits, like modern Nickel Stix, the natural Mineral Rock Kit, beachy Shore, and Beach Fire Media Kits, and multi-coloured Glass Ember Media or Glass Beads to create a truly custom look. You can relax while relishing the glow because you can control the Vector™ from your favorite mobile device with our convenient eFire app.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSingle Sided Direct Vent Linear Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMIRRO-FLAME™ Reflective Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTube Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMulti-Coloured LED Lighted Ember Bed\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e \u003cspan\u003eEnhanced Media and Glass Kit (Required)\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eDecorative \u0026amp; Designer Media\u003c\/li\u003e \u003cli\u003eSurround \u0026amp; Safety Barrier\u003c\/li\u003e \u003cli\u003e4 Sided Finishing Trim\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eEnd Panel Kit (for Single Sided Only)\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eNon-Combustible Cement Board Kit\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDynamic Heat Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kits (Mandatory Choose One. Recommended Choose Logs Plus Glass or Media Enhancement).\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eUp to 30,000 BTU's\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003ePremium Safety Barrier Included\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eTube Style Burner\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eDivinity™ Flame Pattern\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eFour Enhanced Media Kits to Choose From\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eIncluded MIRRO-FLAME™ Reflective Panels\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOptional Glass Media\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eTwo Optional Designer Art\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eThree Optional Surrounds with Safety Barrier\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eTwo Optional Trim\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eIncluded eFIRE Controller and Remote Control\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eMulti-Coloured LED Lighted Ember Bed\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eExclusive NIGHT LIGHT™ System\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eDesigned for TVs\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eBattery Back-Up Control System\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eMade in Ontario\/Canada\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 98.0115px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eLV38N-1\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e30,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e26,500 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 41.7158%;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 53.2842%;\"\u003eLHAD, DHC, DHC+, DHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e53\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e41\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e41\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e54\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e41\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/ADBRLINEAR-A-Vector-and-Luxuria-Brochure-LR3.pdf?v=1586525841\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-2019-manual.pdf?v=1586526023\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-LV-2019-installation.pdf?v=1586526329\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-38-size-chart.pdf?v=1587042193\" target=\"_blank\"\u003eDownload Product Size Chart\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452381356186,"sku":"LV38N-1","price":5039.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Vector-38-Single-Sided-Direct-Vent-Natural-Gas-Linear-Fireplace-8.jpg?v=1737430935"},{"product_id":"napoleon-vector-62-see-through-linear-direct-vent-gas-fireplace-lv62n2","title":"Napoleon Vector 62\" See Through Direct Vent Natural Gas Linear Fireplace","description":"\u003cp\u003e\u003cspan\u003eNapoleon’s Vector™ 62 See Through linear gas fireplace features a sleek, contemporary design and multitudes of designer options. Complete two spaces with a luxurious fireplace, including the Divinity™ flame pattern with heightened peaks and valleys. Enjoy the flames’ radiant glow, shining through the clear glass bead ember bed. Use the NIGHT LIGHT™ system and the multi-coloured LED lights beneath the ember bed that accent from underneath to add a gentle glow to the room when not using the fire. Premium media kits including choice of 3 High Definition Logs, modern Nickel Stix, the natural Mineral Rock Kit, beachy Shore, and Beach Fire Media Kits, and multi-coloured Glass Ember Media or Glass Beads to create a truly custom look. You can relax while relishing the glow because you can control the Vector™ from your favorite mobile device with our convenient eFire app.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSee Through Direct Vent Linear Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMIRRO-FLAME™ Reflective Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTube Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMulti-Coloured LED Lighted Ember Bed\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eLog Set\/\u003cspan\u003eMedia Kit and Glass Kit (Required)\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eDecorative \u0026amp; Designer Media\u003cbr\u003e \u003c\/li\u003e \u003cli\u003ePremium Safety Barrier With Frame\u003c\/li\u003e \u003cli\u003e4 Sided Finishing Trim\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDynamic Heat Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kits (Mandatory Choose One. Recommended Choose Logs Plus Glass or Media Enhancement).\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eUp to 42,000 BTU's\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003ePremium Safety Barrier\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eTube Style Burner\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eDivinity™ Flame Pattern\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak, Driftwood, Birch High Definition Log Sets\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eFive Enhanced Media Kits to Choose From\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOptional Glass Media\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cspan\u003eOptional \u003c\/span\u003eSafety Barrier With Frame\u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eTwo Optional Designer Art\u003cbr\u003e \u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eDecorative Optional Trim\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eeFIRE Controller and Remote Control\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eEmber Bed Featuring Multi-Coloured LED Lights\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eExclusive NIGHT LIGHT™ System\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eDesigned for TVs\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eBattery Back-Up Control System\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eMade in Ontario\/Canada\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 98.0115px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eLV62N2\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e42,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e35,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 41.7158%;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 53.2842%;\"\u003eLHAD, DHC, DHC+, DHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e77\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e41\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e16\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e65\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e78\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e91\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e16\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/ADBRLINEAR-A-Vector-and-Luxuria-Brochure-LR3.pdf?v=1586525841\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-2019-manual.pdf?v=1586526023\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-LV-2019-installation.pdf?v=1586526329\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-62-size-chart.pdf?v=1586627195\" target=\"_blank\"\u003eDownload Product Size Chart\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452382273690,"sku":"LV62N2","price":10889.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Vector-62-See-Through-Direct-Vent-Natural-Gas-Linear-Fireplace.jpg?v=1737430959"},{"product_id":"napoleon-vector-62-single-sided-linear-direct-vent-gas-fireplace-lv62n","title":"Napoleon Vector 62\" Single Sided Direct Vent Natural Gas Linear Fireplace","description":"\u003cp\u003e\u003cspan\u003eNapoleon’s Vector™ 62 linear gas fireplace features a sleek, contemporary design and multitudes of designer options. Complete your space with a luxurious fireplace, including the Divinity™ flame pattern with heightened peaks and valleys. Enjoy the flames’ radiant glow, shining through the clear glass bead ember bed. Use the NIGHT LIGHT™ system and the multi-coloured LED lights beneath the ember bed that accent from underneath to add a gentle glow to the room when not using the fire. Premium media kits including choice of 3 High Definition Logs, modern Nickel Stix, the natural Mineral Rock Kit, beachy Shore, and Beach Fire Media Kits, and multicoloured Glass Ember Media or Glass Beads to create a truly custom look. You can relax while relishing the glow because you can control the Vector™ from your favorite mobile device with our convenient eFire app.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSingle Sided Direct Vent Linear Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMIRRO-FLAME™ Reflective Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTube Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMulti-Coloured LED Lighted Ember Bed\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eLog Set\/\u003cspan\u003eMedia Kit and Glass Kit (Required)\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eDecorative \u0026amp; Designer Media\u003cbr\u003e \u003c\/li\u003e \u003cli\u003ePremium Safety Barrier With Frame\u003c\/li\u003e \u003cli\u003e4 Sided Finishing Trim\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eEnd Panel Kit (for Single Sided Only)\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDynamic Heat Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kits (Mandatory Choose One. Recommended Choose Logs Plus Glass or Media Enhancement).\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eUp to 42,000 BTU's\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003ePremium Safety Barrier\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eTube Style Burner\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eDivinity™ Flame Pattern\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak, Driftwood, Birch High Definition Log Sets\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eFive Enhanced Media Kits to Choose From\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOptional Glass Media\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cspan\u003eOptional \u003c\/span\u003eSafety Barrier With Frame\u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eTwo Optional Designer Art\u003cbr\u003e \u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eDecorative Optional Trim\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eeFIRE Controller and Remote Control\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eEmber Bed Featuring Multi-Coloured LED Lights\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eExclusive NIGHT LIGHT™ System\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eDesigned for TVs\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eBattery Back-Up Control System\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eMade in Ontario\/Canada\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 98.0115px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eLV62N\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e42,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e35,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 41.7158%;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 53.2842%;\"\u003eLHAD, DHC, DHC+, DHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e77\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e41\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e65\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e78\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e91\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/ADBRLINEAR-A-Vector-and-Luxuria-Brochure-LR3.pdf?v=1586525841\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-2019-manual.pdf?v=1586526023\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-LV-2019-installation.pdf?v=1586526329\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-62-size-chart.pdf?v=1586627195\" target=\"_blank\"\u003eDownload Product Size Chart\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452382568602,"sku":"LV62N","price":9169.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Vector-62-Single-Sided-Direct-Vent-Natural-Gas-Linear-Fireplace.jpg?v=1737430968"},{"product_id":"napoleon-altitude-42-electronic-ignition-propane-gas-direct-vent-fireplace","title":"Napoleon Altitude 42\" Electronic Ignition, Propane Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eDesigned for visual pleasure, the aesthetically pleasing Altitude 42 gas fireplace is a traditional-style fireplace with a multitude of customizable options. Installation is easy and the clean-faced design provides expansive views of the firebox without obstruction. The hand-painted, split oak log set comes standard, with optional decorative brick panels including MIRRO-FLAME Porcelain Reflective Radiant Panels, Black Illusion Glass, Westminster Standard or Herringbone, and Newport Standard. There are also five different options of trims to further complete the look. Provide yourself with even more installation opportunities with the optional Passive Universal Heat Management which provides easier placement of your favorite art and electronics. Include the optional remote to operate this fireplace from the comfort of your favorite spot. The only question is, how will you style the Altitude 42 to make it truly yours?\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e42\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFull View Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eSplit Oak Log Set\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eDecorative Panels (Required to Complete the Unit)\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 30,000 BTU’s\u003c\/li\u003e \u003cli\u003eFull-view fireplace design\u003c\/li\u003e \u003cli\u003eFull-view safety barrier included\u003c\/li\u003e \u003cli\u003eSplit oak log set included\u003c\/li\u003e \u003cli\u003eFive optional decorative panels\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eTwo optional fronts\u003c\/li\u003e \u003cli\u003eFive optional finishing trims\u003c\/li\u003e \u003cli\u003eOptional eFIRE controller and remote control\u003c\/li\u003e \u003cli\u003eOptional Passive Universal Heat Management System\u003c\/li\u003e \u003cli\u003eOptional heat circulating blower\u003c\/li\u003e \u003cli\u003eDesigned for TVs\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 117.614px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eA42PTE\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e30,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003ePropane\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e45\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e26\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e43\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/ADBRN1-GTRA_-_Altitude_Series_DIGITAL.pdf?v=1729813412\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Altitude-Owner-Manual.pdf?v=1729813411\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/A36-42-Installation-Manual-compressed.pdf?v=1729813626\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452383715482,"sku":"A42PTE","price":3779.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Altitude-42-Direct-Vent-Natural-Gas-Fireplace-2.jpg?v=1737430688"},{"product_id":"napoleon-altitude-36-electronic-ignition-propane-gas-direct-vent-fireplace","title":"Napoleon Altitude 36\" Electronic Ignition, Propane Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eDesigned for visual pleasure, the aesthetically pleasing Altitude 36 gas fireplace is a traditional-style fireplace with a multitude of customizable options. Installation is easy and the clean-faced design provides expansive views of the firebox without obstruction. The hand-painted, split oak log set comes standard, with optional decorative brick panels including MIRRO-FLAME Porcelain Reflective Radiant Panels, Black Illusion Glass, Westminster Standard or Herringbone, and Newport Standard. There are also five different options of trims to further complete the look. Provide yourself with even more installation opportunities with the optional Passive Universal Heat Management which provides easier placement of your favorite art and electronics. Include the optional remote to operate this fireplace from the comfort of your favorite spot. The only question is, how will you style the Altitude 36 to make it truly yours?\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e36\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFull View Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eSplit Oak Log Set\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eDecorative Panels (Required to Complete the Unit)\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 27,500 BTU’s\u003c\/li\u003e \u003cli\u003eFull-view fireplace design\u003c\/li\u003e \u003cli\u003eFull-view safety barrier included\u003c\/li\u003e \u003cli\u003eSplit oak log set included\u003c\/li\u003e \u003cli\u003eFive optional decorative panels\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eTwo optional fronts\u003c\/li\u003e \u003cli\u003eFive optional finishing trims\u003c\/li\u003e \u003cli\u003eOptional eFIRE controller and remote control\u003c\/li\u003e \u003cli\u003eOptional Passive Universal Heat Management System\u003c\/li\u003e \u003cli\u003eOptional heat circulating blower\u003c\/li\u003e \u003cli\u003eDesigned for TVs\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 98.0115px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eA36PTE\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e26,500 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003ePropane\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e28\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e25\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e36\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e45\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/ADBRN1-GTRA_-_Altitude_Series_DIGITAL.pdf?v=1729813412\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Altitude-Owner-Manual.pdf?v=1729813411\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/A36-42-Installation-Manual-compressed.pdf?v=1729813626\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4133_A36_Spec_Sheet_-e-f_01.13.23.pdf?v=1729813401\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Specification\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452384174234,"sku":"A36PTE","price":3549.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/A36NTE-Web-Gallery-02-Original_JPG-Altitude-A36-Lifestyle-Trad-_Livingroom.jpg?v=1737430681"},{"product_id":"napoleon-altitude-x-42-electronic-ignition-propane-gas-direct-vent-fireplace","title":"Napoleon Altitude X 42\" Electronic Ignition, Propane Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eDesigned to provide the ideal aspect ratio for an aesthetically pleasing view, the Altitude™ X 42 gas fireplace is a traditional fireplace that you can truly make your own. This fireplace is available with a substantial amount options to help make installation and customization a breeze. The clean-faced, minimalist design and full-width firebox are highlighted by the included NIGHT LIGHT™. Set the tone with a selection of premium hand-painted logs including driftwood, oak, and birch. Provide yourself with even more decor opportunities with optional heat management that provides easier placement of your favorite art or electronics. Operate the luxurious Altitude™ X 42 from your comfy spot using your favorite mobile device and the eFIRE Remote App. The only question about your new Altitude™ X 42 fireplace is which of the eight fronts, five decorative brick panels, and three log set styles will you choose to make this fireplace truly yours?\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e42\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulating Blower\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eExclusive NIGHT LIGHT\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eHigh Definition Logs (Required to Complete the Unit)\u003c\/li\u003e \u003cli\u003eDecorative Panels (Required to Complete the Unit)\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 38,000 BTU's\u003c\/li\u003e \u003cli\u003eClean face design with full firebox flame\u003c\/li\u003e \u003cli\u003ePremium safety barrier included\u003c\/li\u003e \u003cli\u003eHigh-definition premium log set (3 options) required to complete the unit\u003c\/li\u003e \u003cli\u003eFive optional decorative panels\u003c\/li\u003e \u003cli\u003eThree optional premium fronts\u003c\/li\u003e \u003cli\u003eFive optional finishing trims\u003c\/li\u003e \u003cli\u003eThree optional accent colors\u003c\/li\u003e \u003cli\u003eeFIRE controller and remote control\u003c\/li\u003e \u003cli\u003eExclusive NIGHT LIGHT™\u003c\/li\u003e \u003cli\u003eIncluded heat circulating blower\u003c\/li\u003e \u003cli\u003eDesigned for TVs\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 117.614px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eAX42PTE-1\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e36,500 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003ePropane\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e45\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e36\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e43\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e47\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Altitude_X_Series_Brochure.pdf?v=1735631978\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/AX36_42-1-Owner-Manual.pdf?v=1735632052\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/AX36_42-1_Installation_Manual.pdf?v=1735634049\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/AX42-1_Spec_Sheet.pdf?v=1735636467\" target=\"_blank\"\u003eDownload Product Specification\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/AX42-1_Spec_Sheet.pdf?v=1735636467\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452384567450,"sku":"AX42PTE-1","price":4449.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/AX42NTE-1-Web-Gallery-03-Altitude-X-AX42-1-Life-DLKAX42-1-DriftwoodLogs.jpg?v=1737430714"},{"product_id":"napoleon-altitude-x-36-electronic-ignition-propane-gas-direct-vent-fireplace","title":"Napoleon Altitude X 36\" Electronic Ignition, Propane Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eDesigned to provide the ideal aspect ratio for an aesthetically pleasing view, the Altitude™ X 36 gas fireplace is a traditional fireplace that you can truly make your own. This fireplace is available with a substantial amount of options to help make installation and customization a breeze. The clean-faced, minimalist design and full-width firebox are highlighted by the included NIGHT LIGHT™. Set the tone with a selection of premium hand-painted logs including driftwood, oak, and birch. Provide yourself with even more decor opportunities with optional heat management that provides easier placement of your favorite art or electronics. Operate the luxurious Altitude™ X 36 from your comfy spot using your favorite mobile device and the eFIRE Remote App. The only question about your new Altitude™ X 36 fireplace is which of the eight fronts, five decorative brick panels, and three log set styles will you choose to make this fireplace truly yours?\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e36\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulating Blower\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eExclusive NIGHT LIGHT\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eHigh Definition Logs (Required to Complete the Unit)\u003c\/li\u003e \u003cli\u003eDecorative Panels (Required to Complete the Unit)\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 36,500 BTU's\u003c\/li\u003e \u003cli\u003eClean face design with full firebox flame\u003c\/li\u003e \u003cli\u003ePremium safety barrier included\u003c\/li\u003e \u003cli\u003eHigh-definition premium log set (3 options) required to complete the unit\u003c\/li\u003e \u003cli\u003eFive optional decorative panels\u003c\/li\u003e \u003cli\u003eThree optional premium fronts\u003c\/li\u003e \u003cli\u003eFive optional finishing trims\u003c\/li\u003e \u003cli\u003eThree optional accent colors\u003c\/li\u003e \u003cli\u003eeFIRE controller and remote control\u003c\/li\u003e \u003cli\u003eExclusive NIGHT LIGHT™\u003c\/li\u003e \u003cli\u003eIncluded heat circulating blower\u003c\/li\u003e \u003cli\u003eDesigned for TVs\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 117.614px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eAX36PTE-1\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e34,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003ePropane\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e33\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e36\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e44\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Altitude_X_Series_Brochure.pdf?v=1735631978\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/AX36_42-1-Owner-Manual.pdf?v=1735632052\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/AX36_42-1_Installation_Manual.pdf?v=1735634049\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/AX36-1_Spec_Sheet.pdf?v=1735633610\" target=\"_blank\"\u003eDownload Product Specification\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452384698522,"sku":"AX36PTE-1","price":4109.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/AX36NTE-1-Web-Gallery-02-Altitude-X-AX36-1-Life-DLKAX36-1-DriftwoodLogs-flames.jpg?v=1737430699"},{"product_id":"napoleon-elevation-42-electronic-ignition-propane-gas-direct-vent-fireplace","title":"Napoleon Elevation 42\" Electronic Ignition, Propane Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe foundation of our gas fireplace offerings, our Elevation 42 Direct Vent Gas Fireplace features our hand-painted split oak log set that shows off the fire from every angle. This fireplace is customizable with decorative backer panel offerings and finishing trim kits in black, charcoal, gunmetal and copper. Include the optional UHM (Universal Heat Management) to increase your comfort. UHM is a passive heat management system that circulates the heat throughout your room to ensure increased comfort when making memorable moments in front of your fireplace.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e42\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFull View Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eSplit Oak Log Set\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003ePan Style Burner\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eDecorative Panels (Required to Complete the Unit)\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e \u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 30,000 BTU's\u003c\/li\u003e \u003cli\u003eFull-view fireplace design\u003c\/li\u003e \u003cli\u003eFull-view safety barrier included\u003c\/li\u003e \u003cli\u003eSplit oak log set included\u003c\/li\u003e \u003cli\u003eTen optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFive optional finishing trims\u003c\/li\u003e \u003cli\u003eTwo optional fronts\u003c\/li\u003e \u003cli\u003ePan-style burner\u003c\/li\u003e \u003cli\u003eOptional remote control\u003c\/li\u003e \u003cli\u003eOptional eFIRE controller\u003c\/li\u003e \u003cli\u003eOptional heat circulating blower\u003c\/li\u003e \u003cli\u003eDesigned for TVs\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 117.614px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eE42PTE\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e30,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003ePropane\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e45\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e47\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e22\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e36\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e29\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e46\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e22\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Napoleon_Elevation_Brochure.pdf?v=1735602643\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Napoleon_Elevation_X_Brochure.pdf?v=1735599115\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/E36-42-Owner-Manual.pdf?v=1735602650\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/E36-E42-Installation-Manual.pdf?v=1664052284\" target=\"_blank\"\u003eDownload Product Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/E42_Specification_Sheet.pdf?v=1664086052\" target=\"_blank\"\u003eDownload Specification Sheet\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452385747098,"sku":"E42PTE","price":4009.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/E42NTE-Web-Gallery-02-Elevation-E42-Lifestyle_390e3432-70d6-461d-96ab-8caaaefd954c.jpg?v=1737430878"},{"product_id":"napoleon-elevation-36-electronic-ignition-propane-gas-direct-vent-fireplace","title":"Napoleon Elevation 36\" Electronic Ignition, Propane Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe foundation of our gas fireplace offerings, our Elevation 36 Direct Vent Gas Fireplace features our hand-painted split oak log set that shows off the fire from every angle. This fireplace is customizable with decorative backer panel offerings and finishing trim kits in black, charcoal, gunmetal and copper. Include the optional UHM (Universal Heat Management) to increase your comfort. UHM is a passive heat management system that circulates the heat throughout your room to ensure increased comfort when making memorable moments in front of your fireplace.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e36\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFull View Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eSplit Oak Log Set\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003ePan Style Burner\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eDecorative Panels (Required to Complete the Unit)\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e \u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 26,000 BTU's\u003c\/li\u003e \u003cli\u003eFull-view fireplace design\u003c\/li\u003e \u003cli\u003eFull-view safety barrier included\u003c\/li\u003e \u003cli\u003eSplit oak log set included\u003c\/li\u003e \u003cli\u003eTen optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFive optional finishing trims\u003c\/li\u003e \u003cli\u003eTwo optional fronts\u003c\/li\u003e \u003cli\u003ePan-style burner\u003c\/li\u003e \u003cli\u003eOptional remote control\u003c\/li\u003e \u003cli\u003eOptional eFIRE controller\u003c\/li\u003e \u003cli\u003eOptional heat circulating blower\u003c\/li\u003e \u003cli\u003eDesigned for TVs\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 117.614px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eE36PTE\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e26,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003ePropane\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e39\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e44\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e22\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e30\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e25\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e40\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e44\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e22\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Napoleon_Elevation_Brochure.pdf?v=1735602643\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Napoleon_Elevation_X_Brochure.pdf?v=1735599115\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/E36-42-Owner-Manual.pdf?v=1735602650\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/E36-E42-Installation-Manual.pdf?v=1664052284\" target=\"_blank\"\u003eDownload Product Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/E36_Specification_Sheet.pdf?v=1664052256\" target=\"_blank\"\u003eDownload Specification Sheet\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452386173082,"sku":"E36PTE","price":3779.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/E36NTE-Web-Gallery-02-Gallery-Elevation-E36-1-1600px_baa39497-ec62-44aa-a31f-50e9a380b649.jpg?v=1737430885"},{"product_id":"napoleon-elevation-x-42-electronic-ignition-propane-gas-direct-vent-fireplace","title":"Napoleon Elevation X 42\" Electronic Ignition, Propane Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eThings don't get more premium than Napoleon's Traditional Elevation™ X gas fireplace. Feature loaded with an electric ember bed with realistic glowing embers that are visible from every angle and an included heat circulating blower, this fireplace is beautiful form with high function. Nearly infinite design options include High Definition log options in beachy Driftwood, traditional Split Oak, and bright Birch. Several trim, decorative front, and decorative brick backer panel options are available to ensure your favorite spaces flow together. Control this fireplace easily with the included remote or from the comfort of your favorite mobile device. The optional Dynamic Heat Control™ PLUS System allows heat from the fireplace to be directed to any living area in the home that needs it, even if the power goes out. Make the Elevation™X the stylistic focal point it should be or keep it the traditional and understated crown jewel of your home.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e42\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulating Blower\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eeFIRE Controller\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Control\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eHigh Definition Logs (Required to Complete the Unit)\u003c\/li\u003e \u003cli\u003eDecorative Panels (Required to Complete the Unit)\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 45,000 BTU’s\u003c\/li\u003e \u003cli\u003eClean face design with full firebox flame\u003c\/li\u003e \u003cli\u003ePremium safety barrier included\u003c\/li\u003e \u003cli\u003eHigh-definition premium log set (3 options) required to complete the unit\u003c\/li\u003e \u003cli\u003eTen optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFive optional finishing trims\u003c\/li\u003e \u003cli\u003eFour optional fronts\u003c\/li\u003e \u003cli\u003eThree optional accent colors\u003c\/li\u003e \u003cli\u003eColor-modulating ember bed\u003c\/li\u003e \u003cli\u003eIncluded eFIRE controller\u003c\/li\u003e \u003cli\u003eIncluded heat circulating blower\u003c\/li\u003e \u003cli\u003eDesigned for TVs\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e The Dynamic Heat Control™ (DHCEX) and the Linear Hot Air Distribution Kit (LHAD) can not be ordered in conjunction with each other, you must order one kit or the other.\u003c\/p\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 117.614px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eEX42PTEL\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e39,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003ePropane\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, DHC, DHC+\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e45\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e22\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e36\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e29\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e46\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e22\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Napoleon_Elevation_X_Brochure.pdf?v=1735599115\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Elevation-Owner-s-Manual.pdf?v=1735599117\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Elevation-Installation-Manual-Ex36_de875394-4c36-4153-b252-5cf71630ff72.pdf?v=1627058985\" target=\"_blank\"\u003eDownload Product Installation Manual\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/EX42_Specification_Sheet_7d75172a-b5fa-450a-a981-c0b1e7a3597e.pdf?v=1627077035\" target=\"_blank\"\u003eDownload Specification Sheet\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452386336922,"sku":"EX42PTEL","price":5549.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/EX42NTEL-Web-Gallery-03-Elevation-X-EX42-Life-PRP-Trim-CH-Oak.jpg?v=1737430860"},{"product_id":"napoleon-elevation-x-36-electronic-ignition-propane-gas-direct-vent-fireplace","title":"Napoleon Elevation X 36\" Electronic Ignition, Propane Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eThings don't get more premium than Napoleon's Traditional Elevation™ X gas fireplace. Feature loaded with an electric ember bed with realistic glowing embers that are visible from every angle and an included heat circulating blower, this fireplace is beautiful form with high function. Nearly infinite design options include High Definition log options in beachy Driftwood, traditional Split Oak, and bright Birch. Several trim, decorative front, and decorative brick backer panel options are available to ensure your favorite spaces flow together. Control this fireplace easily with the included remote or from the comfort of your favorite mobile device. The optional Dynamic Heat Control™ PLUS System allows heat from the fireplace to be directed to any living area in the home that needs it, even if the power goes out. Make the Elevation™X the stylistic focal point it should be or keep it the traditional and understated crown jewel of your home.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e36\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulating Blower\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eeFIRE Controller\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Control\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eHigh Definition Logs (Required to Complete the Unit)\u003c\/li\u003e \u003cli\u003eDecorative Panels (Required to Complete the Unit)\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 37,000 BTU’s\u003c\/li\u003e \u003cli\u003eClean face design with full firebox flame\u003c\/li\u003e \u003cli\u003ePremium safety barrier included\u003c\/li\u003e \u003cli\u003eHigh-definition premium log set (3 options) required to complete the unit\u003c\/li\u003e \u003cli\u003eTen optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFive optional finishing trims\u003c\/li\u003e \u003cli\u003eFour optional fronts\u003c\/li\u003e \u003cli\u003eThree optional accent colors\u003c\/li\u003e \u003cli\u003eColor-modulating ember bed\u003c\/li\u003e \u003cli\u003eIncluded eFIRE controller\u003c\/li\u003e \u003cli\u003eIncluded heat circulating blower\u003c\/li\u003e \u003cli\u003eDesigned for TVs\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e The Dynamic Heat Control™ (DHCEX) and the Linear Hot Air Distribution Kit (LHAD) can not be ordered in conjunction with each other, you must order one kit or the other.\u003c\/p\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 117.614px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eEX36PTEL\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e34,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003ePropane\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, DHC, DHC+\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e39\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e44\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e23\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e30\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e25\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e40\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e44\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e22\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Napoleon_Elevation_X_Brochure.pdf?v=1735599115\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Elevation-Owner-s-Manual.pdf?v=1735599117\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Elevation-Installation-Manual-Ex36_de875394-4c36-4153-b252-5cf71630ff72.pdf?v=1627058985\" target=\"_blank\"\u003eDownload Product Installation Manual\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/EX36_Specification_Sheet_224a8171-47da-48b9-beda-ed8bbe38381f.pdf?v=1627058984\" target=\"_blank\"\u003eDownload Specification Sheet\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452386402458,"sku":"EX36PTEL","price":4929.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/EX36NTEL-Web-Gallery-02-Elevation-X-EX36-Life-Newpt-Trim-K-Drftwd.jpg?v=1737430870"},{"product_id":"napoleon-ascent-46-millivolt-ignition-natural-gas-direct-vent-fireplace","title":"Napoleon Ascent 46\" Millivolt Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe Ascent™ 46 gas fireplace features a gorgeous hand-painted Split Oak log set with a traditional look and feel. It is a clean-faced fireplace that maximizes the viewing area so the realistic flames can be enjoyed to their fullest. Customize the look of this gorgeous fireplace with a selection of fronts, brick panels, trims, and optional media kits like the beach fire and mineral rock kit to lend a more unique look. This unit is ideal for builders and homeowners alike, featuring a shallow depth, which allows for versatile installations where space is at a premium. This means any room, even a mobile home, can have a beautiful gas fireplace. No power? No problem! With the added assurance of a dependable battery back-up system, you can bask in continuous comfort, even during power outages. With the approved safety barrier, the Ascent™ meets tomorrow's safety standards today.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e46\" Millivolt Ignition Direct Vent Fireplace\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStandard Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePan Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak log set\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eStandard Beach Fire Log Set\u003c\/li\u003e \u003cli\u003eSupport Bracket (Required for Media Kits)\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Controls\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 22,000 BTU's\u003c\/li\u003e \u003cli\u003eStandard safety barrier included\u003c\/li\u003e \u003cli\u003eOak log set included\u003c\/li\u003e \u003cli\u003eFive optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFour optional media enhancement kits\u003c\/li\u003e \u003cli\u003eOptional finishing trim\u003c\/li\u003e \u003cli\u003eTwo optional decorative fronts\u003c\/li\u003e \u003cli\u003eGlowing ember bed\u003c\/li\u003e \u003cli\u003ePan-style burner\u003c\/li\u003e \u003cli\u003eOptional remote control\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 117.614px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eB46NTR\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e22,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eMillivolt\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e46\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e24\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e46\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Brochure.pdf?v=1735480725\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Ascent_46_Series_Manual.pdf?v=1588433872\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/B46_Specification_Sheet.pdf?v=1588430864\" target=\"_blank\"\u003eDownload Product Specifications\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452393382042,"sku":"B46NTR","price":3149.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/B46NTRE-Web-Gallery-03-Gallery-Ascent-B35NT-1600px.jpg?v=1737430768"},{"product_id":"napoleon-ascent-42-millivolt-ignition-natural-gas-direct-vent-fireplace","title":"Napoleon Ascent 42\" Millivolt Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe Ascent™ 42 gas fireplace features a Split Oak Log set with a traditional look and feel. It is a clean-faced fireplace that maximizes the viewing area so the realistic flames can be enjoyed to their fullest. The dual flame pan burner technology creates a double layer of flames for even more depth. No power? No problem! With the added assurance of a dependable battery back-up system, you can bask in continuous comfort, even during power outages. With the approved safety barrier, the Ascent™ meets tomorrow's safety standards today. Customize the look of this gorgeous fireplace with a selection of fronts, brick panels, trims, and optional media kits like the beach fire and mineral rock kit to lend a more unique look. This unit is ideal for builders and homeowners alike, featuring a shallow depth, which allows for versatile installations where space is at a premium. This means any room can have a beautiful gas fireplace.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e42\" Millivolt Ignition Direct Vent Fireplace\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStandard Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePan Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak log set\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eStandard Beach Fire Log Set\u003c\/li\u003e \u003cli\u003eSupport Bracket (Required for Media Kits)\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eSurrounds\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Controls\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 22,000 BTU's\u003c\/li\u003e \u003cli\u003eStandard safety barrier included\u003c\/li\u003e \u003cli\u003eOak log set included\u003c\/li\u003e \u003cli\u003eFive optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFour optional media enhancement kits\u003c\/li\u003e \u003cli\u003eOptional surround\u003c\/li\u003e \u003cli\u003eTwo optional finishing trims\u003c\/li\u003e \u003cli\u003eTwo optional decorative fronts\u003c\/li\u003e \u003cli\u003eGlowing ember bed\u003c\/li\u003e \u003cli\u003ePan-style burner\u003c\/li\u003e \u003cli\u003eOptional remote control\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 117.614px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eB42NTR\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e22,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eMillivolt\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e38\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e24\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Brochure.pdf?v=1735480725\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Brochure.pdf?v=1735480725\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/B36NTRE.pdf?v=1588358314\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Ascent_42_Direct_Vent_Gas_Fireplace_-_B42NTREA.pdf?v=1634145985\" target=\"_blank\"\u003eDownload Product Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/B42TR_Specification_Sheet.pdf?v=1588418373\" target=\"_blank\"\u003eDownload Product Specifications\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452393480346,"sku":"B42NTR","price":3039.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Ascent42_02.jpg?v=1737430754"},{"product_id":"napoleon-ascent-42-electronic-ignition-propane-gas-direct-vent-fireplace","title":"Napoleon Ascent 42\" Electronic Ignition, Propane Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe Ascent™ 42 gas fireplace features a Split Oak Log set with a traditional look and feel. It is a clean-faced fireplace that maximizes the viewing area so the realistic flames can be enjoyed to their fullest. The dual flame pan burner technology creates a double layer of flames for even more depth. No power? No problem! With the added assurance of a dependable battery back-up system, you can bask in continuous comfort, even during power outages. With the approved safety barrier, the Ascent™ meets tomorrow's safety standards today. Customize the look of this gorgeous fireplace with a selection of fronts, brick panels, trims, and optional media kits like the beach fire and mineral rock kit to lend a more unique look. This unit is ideal for builders and homeowners alike, featuring a shallow depth, which allows for versatile installations where space is at a premium. This means any room can have a beautiful gas fireplace.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e42\" Electronic Ignition Direct Vent Fireplace\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStandard Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePan Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak log set\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eStandard Beach Fire Log Set\u003c\/li\u003e \u003cli\u003eSupport Bracket (Required for Media Kits)\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eSurrounds\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Controls\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 22,000 BTU's\u003c\/li\u003e \u003cli\u003eStandard safety barrier included\u003c\/li\u003e \u003cli\u003eOak log set included\u003c\/li\u003e \u003cli\u003eFive optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFour optional media enhancement kits\u003c\/li\u003e \u003cli\u003eOptional surround\u003c\/li\u003e \u003cli\u003eTwo optional finishing trims\u003c\/li\u003e \u003cli\u003eTwo optional decorative fronts\u003c\/li\u003e \u003cli\u003eGlowing ember bed\u003c\/li\u003e \u003cli\u003ePan-style burner\u003c\/li\u003e \u003cli\u003eOptional remote control\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 117.614px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eB42PTRE\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e22,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003ePropane\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e38\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e24\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Brochure.pdf?v=1735480725\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Brochure.pdf?v=1735480725\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/B36NTRE.pdf?v=1588358314\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Ascent_42_Direct_Vent_Gas_Fireplace_-_B42NTREA.pdf?v=1634145985\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/B42TR_Specification_Sheet.pdf?v=1588418373\" target=\"_blank\"\u003eDownload Product Specifications\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452393578650,"sku":"B42PTRE","price":3039.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Ascent42_02_ef56048b-770a-4fd2-8a68-2c54513cd26a.jpg?v=1737430751"},{"product_id":"napoleon-ascent-36-millivolt-ignition-propane-gas-direct-vent-fireplace","title":"Napoleon Ascent 36\" Millivolt Ignition, Propane Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe New and Improved Ascent™ 36 is perfect for builders and homeowners who are looking for versatile installation options. When space is at a premium, the Ascent™ 36 is ideal for corner applications while presenting the largest viewing area of its class. With an improved log set and burner, Napoleon’s Ascent™ 36 is sure to provide the most charming atmosphere for any room.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e36\" Millivolt Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStandard Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePan Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak log set\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eStandard Beach Fire Log Set\u003c\/li\u003e \u003cli\u003eSupport Bracket (Required for Media Kits)\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eSurrounds\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Controls\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 18,000 BTU's\u003c\/li\u003e \u003cli\u003eStandard safety barrier included\u003c\/li\u003e \u003cli\u003eOak log set included\u003c\/li\u003e \u003cli\u003eFive optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFour optional media enhancement kits\u003c\/li\u003e \u003cli\u003eTwo optional surrounds\u003c\/li\u003e \u003cli\u003eTwo optional finishing trims\u003c\/li\u003e \u003cli\u003eTwo optional decorative fronts\u003c\/li\u003e \u003cli\u003eGlowing ember bed\u003c\/li\u003e \u003cli\u003ePan-style burner\u003c\/li\u003e \u003cli\u003eOptional remote control\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 117.614px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eB36PTR-1\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e18,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003ePropane\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eMillivolt\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e16\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e31\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e24\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e16\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/B36NTRE.pdf?v=1588358314\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Brochure.pdf?v=1735480725\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Ascent_36_Direct_Vent_Gas_Fireplace_-_B36NTR-1.pdf?v=1634135555\" target=\"_blank\"\u003eDownload Product Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Ascent-36.pdf?v=1588358474\" target=\"_blank\"\u003eDownload Product Specifications\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452393709722,"sku":"B36PTR-1","price":2939.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/B36NTRE-1-Web-Gallery-02-Ascent-B36-1-Life-livingroom-with-mantel.jpg?v=1737430740"},{"product_id":"napoleon-ascent-36-millivolt-ignition-natural-gas-direct-vent-fireplace","title":"Napoleon Ascent 36\" Millivolt Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe New and Improved Ascent™ 36 is perfect for builders and homeowners who are looking for versatile installation options. When space is at a premium, the Ascent™ 36 is ideal for corner applications while presenting the largest viewing area of its class. With an improved log set and burner, Napoleon’s Ascent™ 36 is sure to provide the most charming atmosphere for any room.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e36\" Millivolt Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStandard Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePan Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak log set\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eStandard Beach Fire Log Set\u003c\/li\u003e \u003cli\u003eSupport Bracket (Required for Media Kits)\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eSurrounds\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Controls\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 18,000 BTU's\u003c\/li\u003e \u003cli\u003eStandard safety barrier included\u003c\/li\u003e \u003cli\u003eOak log set included\u003c\/li\u003e \u003cli\u003eFive optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFour optional media enhancement kits\u003c\/li\u003e \u003cli\u003eTwo optional surrounds\u003c\/li\u003e \u003cli\u003eTwo optional finishing trims\u003c\/li\u003e \u003cli\u003eTwo optional decorative fronts\u003c\/li\u003e \u003cli\u003eGlowing ember bed\u003c\/li\u003e \u003cli\u003ePan-style burner\u003c\/li\u003e \u003cli\u003eOptional remote control\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 117.614px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eB36NTR-1\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e18,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eMillivolt\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e16\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e31\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e24\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e16\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/B36NTRE.pdf?v=1588358314\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Brochure.pdf?v=1735480725\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Ascent_36_Direct_Vent_Gas_Fireplace_-_B36NTR-1.pdf?v=1634135555\" target=\"_blank\"\u003eDownload Product Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Ascent-36.pdf?v=1588358474\" target=\"_blank\"\u003eDownload Product Specifications\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452393775258,"sku":"B36NTR-1","price":2939.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/B36NTRE-1-Web-Gallery-02-Ascent-B36-1-Life-livingroom-with-mantel_20de65ec-ea6c-4945-ac87-86ab3df796d4.jpg?v=1737430737"},{"product_id":"napoleon-ascent-36-electronic-ignition-propane-gas-direct-vent-fireplace","title":"Napoleon Ascent 36\" Electronic Ignition, Propane Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe New and Improved Ascent™ 36 is perfect for builders and homeowners who are looking for versatile installation options. When space is at a premium, the Ascent™ 36 is ideal for corner applications while presenting the largest viewing area of its class. With an improved log set and burner, Napoleon’s Ascent™ 36 is sure to provide the most charming atmosphere for any room.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e36\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStandard Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePan Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak log set\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eStandard Beach Fire Log Set\u003c\/li\u003e \u003cli\u003eSupport Bracket (Required for Media Kits)\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eSurrounds\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Controls\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 18,000 BTU's\u003c\/li\u003e \u003cli\u003eStandard safety barrier included\u003c\/li\u003e \u003cli\u003eOak log set included\u003c\/li\u003e \u003cli\u003eFive optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFour optional media enhancement kits\u003c\/li\u003e \u003cli\u003eTwo optional surrounds\u003c\/li\u003e \u003cli\u003eTwo optional finishing trims\u003c\/li\u003e \u003cli\u003eTwo optional decorative fronts\u003c\/li\u003e \u003cli\u003eGlowing ember bed\u003c\/li\u003e \u003cli\u003ePan-style burner\u003c\/li\u003e \u003cli\u003eOptional remote control\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 98.0115px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eB36PTRE-1\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e18,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003ePropane\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e16\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e31\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e24\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e16\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/B36NTRE.pdf?v=1588358314\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Brochure.pdf?v=1735480725\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Ascent_36_Direct_Vent_Gas_Fireplace_-_B36NTR-1.pdf?v=1634135555\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Ascent-36.pdf?v=1588358474\" target=\"_blank\"\u003eDownload Product Specifications\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452393906330,"sku":"B36PTRE-1","price":2939.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/B36NTRE-1-Web-Gallery-02-Ascent-B36-1-Life-livingroom-with-mantel_1a71a955-fe8f-4cc1-9052-43c365e94110.jpg?v=1737430734"},{"product_id":"napoleon-ascent-bx-42-electronic-ignition-propane-gas-direct-vent-fireplace","title":"Napoleon Ascent X 42\" Electronic Ignition, Propane Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eMemorable moments are built by a fireplace. Including the Ascent™ X 42 gas fireplace in any space will ensure memories that last a lifetime. Hand-painted Split Oak logs feature a glowing ember bed and are the most realistic in the industry. Enjoy the fire to its fullest thanks to a full-width firebox and clean-faced design. The included premium safety barrier keeps your family safe while ensuring the view of the glorious flames is never obstructed. Make the Ascent™ X 42 as unique as your family with designer options including fronts, trims, decorative surrounds plus the beach fire, shore fire and mineral rocks enhancement kits. The included blower, NIGHT LIGHT™ and remote make use and enjoyment easy as can be. You can also operate this fireplace from the comfort of your favorite spot using your mobile devices with the optional eFire remote app.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e42\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak log set\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePan Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulating Blower\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e \u003cspan\u003eNIGHT LIGHT™\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eStandard Beach Fire Log Set\u003c\/li\u003e \u003cli\u003eSupport Bracket (Required for Log Set)\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eSurround\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eeFIRE Controller\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 30,000 BTU's\u003c\/li\u003e \u003cli\u003ePremium safety barrier included\u003c\/li\u003e \u003cli\u003eOak log set included\u003c\/li\u003e \u003cli\u003eSeven optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFour optional media enhancement kits\u003c\/li\u003e \u003cli\u003eTwo optional finishing trims\u003c\/li\u003e \u003cli\u003eTwo optional decorative fronts\u003c\/li\u003e \u003cli\u003eOptional wrought iron surround\u003c\/li\u003e \u003cli\u003eGlowing ember bed\u003c\/li\u003e \u003cli\u003ePan-style burner\u003c\/li\u003e \u003cli\u003eRemote control included\u003c\/li\u003e \u003cli\u003eOptional eFIRE controller\u003c\/li\u003e \u003cli\u003eDesigned for TVs\u003c\/li\u003e \u003cli\u003eHeat circulating blower included\u003c\/li\u003e \u003cli\u003eExclusive NIGHT LIGHT™\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eImportant Installation Note:\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eIf installing an optional wall switch for the \u003cstrong\u003e120v Ember Bed Lights\u003c\/strong\u003e, \u003cstrong\u003edo not use the wire provided with the appliance.\u003c\/strong\u003e Use residential wiring that complies with local codes for 120v lighting. Ensure the fireplace operates on a dedicated circuit, and wires are properly insulated and routed away from hot surfaces.\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eWarning:\u003c\/strong\u003e If the wall switch is connected to any other circuit in the home, the fireplace must not be operated until corrections are made. Never connect the \u003cstrong\u003e120v Ember Bed Lights\u003c\/strong\u003e circuit to the burner circuit. For safety concerns, consult a licensed electrician.\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 117.614px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eBX42PTRE\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e30,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003ePropane Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e34\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e34\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e41\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_BX_Brouchure.pdf?v=1735417899\" style=\"color: rgb(0, 0, 0); text-decoration: underline;\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e \u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BX-Owner-Manual.pdf?v=1735417921\" style=\"color: rgb(0, 0, 0);\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e \u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BX42_Installation-Manual.pdf?v=1735420219\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cspan style=\"text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003eDownload Product Installation Manual\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/li\u003e \u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BX42_Specification_Sheet.pdf?v=1735420199\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003eDownload Product Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452395905178,"sku":"BX42PTRE","price":3799.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Ascent-BX-42-Direct-Vent-Gas-Fireplace-3.jpg?v=1737430898"},{"product_id":"napoleon-ascent-bx-36-electronic-ignition-propane-gas-direct-vent-fireplace","title":"Napoleon Ascent X 36\" Electronic Ignition, Propane Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eMemorable moments are built by a fireplace. Including the Ascent™ X 36 gas fireplace in any space will ensure memories that last a lifetime. Hand-painted Split Oak logs feature a glowing ember bed and are the most realistic in the industry. Enjoy the fire to its fullest thanks to a full-width firebox and clean-faced design. The included premium safety barrier keeps your family safe while ensuring the view of the glorious flames is never obstructed. Make the Ascent™ X 36 as unique as your family with designer options including fronts, trims, decorative surrounds plus the beach fire, shore fire and mineral rocks enhancement kits. The included blower, NIGHT LIGHT™ and remote make use and enjoyment easy as can be. You can also operate this fireplace from the comfort of your favorite spot using your mobile devices with the optional eFire remote app.\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e36\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOak log set\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePan Style Burner\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulating Blower\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eNIGHT LIGHT™\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eStandard Beach Fire Log Set\u003c\/li\u003e \u003cli\u003eSupport Bracket (Required for Log Set)\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eSurround\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eeFIRE Controller\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 26,000 BTU's\u003c\/li\u003e \u003cli\u003ePremium safety barrier\u003c\/li\u003e \u003cli\u003eOak log set included\u003c\/li\u003e \u003cli\u003eSeven optional decorative brick kits\u003c\/li\u003e \u003cli\u003eFour optional media enhancement kits\u003c\/li\u003e \u003cli\u003eTwo optional finishing trims\u003c\/li\u003e \u003cli\u003eTwo optional decorative fronts\u003c\/li\u003e \u003cli\u003eTwo optional surrounds, including clean face and wrought iron\u003c\/li\u003e \u003cli\u003eGlowing ember bed\u003c\/li\u003e \u003cli\u003ePan-style burner\u003c\/li\u003e \u003cli\u003eRemote control included\u003c\/li\u003e \u003cli\u003eOptional eFIRE controller\u003c\/li\u003e \u003cli\u003eDesigned for TVs\u003c\/li\u003e \u003cli\u003eHeat circulating blower included\u003c\/li\u003e \u003cli\u003eExclusive NIGHT LIGHT™\u003c\/li\u003e \u003cli\u003eBattery back-up control system\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eImportant Installation Note:\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eIf installing an optional wall switch for the \u003cstrong\u003e120v Ember Bed Lights\u003c\/strong\u003e, \u003cstrong\u003edo not use the wire provided with the appliance.\u003c\/strong\u003e Use residential wiring that complies with local codes for 120v lighting. Ensure the fireplace operates on a dedicated circuit, and wires are properly insulated and routed away from hot surfaces.\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eWarning:\u003c\/strong\u003e If the wall switch is connected to any other circuit in the home, the fireplace must not be operated until corrections are made. Never connect the \u003cstrong\u003e120v Ember Bed Lights\u003c\/strong\u003e circuit to the burner circuit. For safety concerns, consult a licensed electrician.\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 117.614px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eBX36PTRE\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e25,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003ePropane Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e34\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e16\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e28\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e21\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e16\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003ca rel=\"noopener\" style=\"color: rgb(0, 0, 0); text-decoration: underline;\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_BX_Brouchure.pdf?v=1735417899\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e \u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003ca rel=\"noopener\" style=\"color: rgb(0, 0, 0);\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BX-Owner-Manual.pdf?v=1735417921\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e \u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BX36_Installation_Manual.pdf?v=1735418337\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cspan style=\"text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003eDownload Product Installation Manual\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/li\u003e \u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003ca rel=\"noopener\" style=\"color: rgb(0, 0, 0);\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BX36_Specification_Sheet.pdf?v=1735417899\" target=\"_blank\"\u003eDownload Product Specifications\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452396200090,"sku":"BX36PTRE","price":3629.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Ascent_X_Series.jpg?v=1737430831"},{"product_id":"napoleon-ascent-premium-56-electronic-ignition-natural-gas-direct-vent-linear-fireplace","title":"Napoleon Ascent Linear Premium 56\" Electronic Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eMake the Napoleon Ascent Premium 56-inch Linear Gas Fireplace the ideal finishing touch for your home. Add luxury to any room with your choice of hand-painted driftwood, birch, oak logs, or scintillating glass crystals. Further enhance and customize this linear fireplace with gorgeous additional options like beach fire, shore fire, and beautiful mineral rocks. Control the Ascent Premium Linear Gas Fireplace with the touch of a button from the enhanced, full-function remote or your favorite mobile device and the eFIRE app. The upgraded, premium safety barrier ensures that you have a perfect view of the flames, no matter what. A higher heat output and included blower ensure that your favorite space is warm and cozy. The Universal Heat Management option on installation ensures that heat can be directed to where it is needed most and provides optimal placement for TVs and artwork. Install an Ascent Premium for a contemporary and luxurious look wherever one is installed.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSingle Sided Direct Vent Linear Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTop Lights for an illuminated Effect\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulating Blower\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eLog Set (Required)\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGlass Embers Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGlass Beads Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eDecorative Media\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eMIRRO-FLAME™ Panel\u003c\/li\u003e \u003cli\u003eLedgestone Panel\u003c\/li\u003e \u003cli\u003eBlack Classic Surround\u003c\/li\u003e \u003cli\u003eWall Mount Digital Thermostat\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eUp to 28,000 BTU's\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cspan\u003ePremium Log Set (3 Options), Required to Complete Unit\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFour Optional Media Enhancement Kits\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional Glass Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional Black Surround\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStainless Steel Flex Connector\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eNIGHT LIGHT™ System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulating Blower\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDesigned for TVs\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eEasy Access Air Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eMade in Ontario\/Canada\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional MIRRO-FLAME™ Porcelain Reflective Panels or Brick Panel\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional heat management available to reduce clearances to combustibles\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eA linear gas fireplace featuring lower heat output making it ideal for heating smaller spaces\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 117.614px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eBLP56NTE\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e28,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e22,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e56\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e39\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e49\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e14\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e56\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e39\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%; height: 297.131px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Premium_Series_Brochure.pdf?v=1735406825\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Brochure.pdf?v=1735382527\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/ADBRLINEAR-A-Vector-and-Luxuria-Brochure-LR3.pdf?v=1586525841\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BLP56NTE-Manual.pdf?v=1735409643\" target=\"_blank\" rel=\"noopener\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_BL42-56_Owners_Manual.pdf?v=1735384312\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Owner_s_Manual.pdf?v=1735382537\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-2019-manual.pdf?v=1586526023\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BLP42-46_Manual.pdf?v=1735407924\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Installation_Manual.pdf?v=1735382824\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BLP56_Specification_Sheet.pdf?v=1735408617\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Specifications\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452397281434,"sku":"BLX56NTE","price":4729.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/BLP56NTE-Web-Gallery-02-Original_JPG-Ascent-Linear-Premium-BLP56-Life-Living-Room-Glass-Topaz-Embers_1.jpg?v=1737430817"},{"product_id":"napoleon-ascent-premium-42-electronic-ignition-natural-gas-direct-vent-linear-fireplace","title":"Napoleon Ascent Linear Premium 42\" Electronic Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eMake the Napoleon Ascent Premium 42-inch Linear Gas Fireplace the ideal finishing touch for your home. Add luxury to any room with your choice of hand-painted driftwood, birch, oak logs, or scintillating glass crystals. Further enhance and customize this linear fireplace with gorgeous additional options like beach fire, shore fire, and beautiful mineral rocks. Control the Ascent Premium Linear Gas Fireplace with the touch of a button from the enhanced, full-function remote or your favorite mobile device and the eFIRE app. The upgraded, premium safety barrier ensures that you have a perfect view of the flames, no matter what. A higher heat output and included blower ensure that your favorite space is warm and cozy. The Universal Heat Management option on installation ensures that heat can be directed to where it is needed most and provides optimal placement for TVs and artwork. Install an Ascent Premium for a contemporary and luxurious look wherever one is installed.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSingle Sided Direct Vent Linear Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTop Lights for an illuminated Effect\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulating Blower\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eLog Set (Required)\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGlass Embers Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGlass Beads Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eDecorative Media\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eMIRRO-FLAME™ Panel\u003c\/li\u003e \u003cli\u003eLedgestone Panel\u003c\/li\u003e \u003cli\u003eBlack Classic Surround\u003c\/li\u003e \u003cli\u003eWall Mount Digital Thermostat\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eUp to 20,000 BTU's\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cspan\u003ePremium Log Set (3 Options), Required to Complete Unit\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFour Optional Media Enhancement Kits\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional Glass Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional Black Surround\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStainless Steel Flex Connector\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eNIGHT LIGHT™ System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulating Blower\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDesigned for TVs\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eEasy Access Air Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eMade in Ontario\/Canada\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional MIRRO-FLAME™ Porcelain Reflective Panels or Brick Panel\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional heat management available to reduce clearances to combustibles\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eA linear gas fireplace featuring lower heat output making it ideal for heating smaller spaces\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 117.614px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eBLP42NTE\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e20,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e14,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e39\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e38\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e17\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e39\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Premium_Series_Brochure.pdf?v=1735406825\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Brochure.pdf?v=1735382527\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/ADBRLINEAR-A-Vector-and-Luxuria-Brochure-LR3.pdf?v=1586525841\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BLP42-46-56-Owners_Manual.pdf?v=1735407281\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_BL42-56_Owners_Manual.pdf?v=1735384312\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Owner_s_Manual.pdf?v=1735382537\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-2019-manual.pdf?v=1586526023\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BLP42-46_Manual.pdf?v=1735407924\" target=\"_blank\" rel=\"noopener\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Installation_Manual.pdf?v=1735382824\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BLP42_Specification_Sheet.pdf?v=1735406836\" target=\"_blank\"\u003eDownload Product Specifications\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BL42_Spec_Sheet.pdf?v=1735384279\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/BL36-1___BL46_Specification_Sheet.pdf?v=1588504487\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452397478042,"sku":"BLX42NTE","price":4099.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/BLP42NTE-Web-Gallery-03-Original_JPG-Ascent-Linear-Premium-BLP42-Lifestyle-Driftwood-Logs-Lava-Rocks_1.jpg?v=1737430806"},{"product_id":"napoleon-ascent-premium-46-electronic-ignition-natural-gas-direct-vent-linear-fireplace","title":"Napoleon Ascent Linear Premium 46\" Electronic Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eMake the Napoleon Ascent Premium 46-inch Linear Gas Fireplace the ideal finishing touch for your home. Add luxury to any room with your choice of hand-painted driftwood, birch, oak logs, or scintillating glass crystals. Further enhance and customize this linear fireplace with gorgeous additional options like beach fire, shore fire, and beautiful mineral rocks. Control the Ascent Premium Linear Gas Fireplace with the touch of a button from the enhanced, full-function remote or your favorite mobile device and the eFIRE app. The upgraded, premium safety barrier ensures that you have a perfect view of the flames, no matter what. A higher heat output and included blower ensure that your favorite space is warm and cozy. The Universal Heat Management option on installation ensures that heat can be directed to where it is needed most and provides optimal placement for TVs and artwork. Install an Ascent Premium for a contemporary and luxurious look wherever one is installed.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSingle Sided Direct Vent Linear Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTop Lights for an illuminated Effect\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulating Blower\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eLog Set (Required)\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eEnhancement Media Kit\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGlass Embers Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGlass Beads Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eDecorative Media\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eMIRRO-FLAME™ Panel\u003c\/li\u003e \u003cli\u003eLedgestone Panel\u003c\/li\u003e \u003cli\u003eBlack Classic Surround\u003c\/li\u003e \u003cli\u003eWall Mount Digital Thermostat\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eUp to 24,000 BTU's\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cspan\u003ePremium Log Set (3 Options), Required to Complete Unit\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFour Optional Media Enhancement Kits\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional Glass Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional Black Surround\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eStainless Steel Flex Connector\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eNIGHT LIGHT™ System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulating Blower\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDesigned for TVs\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eEasy Access Air Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eMade in Ontario\/Canada\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional MIRRO-FLAME™ Porcelain Reflective Panels or Brick Panel\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eOptional heat management available to reduce clearances to combustibles\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eA linear gas fireplace featuring lower heat output making it ideal for heating smaller spaces\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 117.614px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eBLP46NTE\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e24,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e17,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e47\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e39\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e39\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e14\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e47\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e39\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e18\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Premium_Series_Brochure.pdf?v=1735406825\" rel=\"noopener\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Brochure.pdf?v=1735382527\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/ADBRLINEAR-A-Vector-and-Luxuria-Brochure-LR3.pdf?v=1586525841\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BLP42-46-56-Owners_Manual.pdf?v=1735407281\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_BL42-56_Owners_Manual.pdf?v=1735384312\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Owner_s_Manual.pdf?v=1735382537\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Napoleon-Vector-2019-manual.pdf?v=1586526023\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BLP42-46_Manual.pdf?v=1735407924\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Ascent_Linear_Installation_Manual.pdf?v=1735382824\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/BLP46_Specification_Sheet.pdf?v=1735408738\" target=\"_blank\"\u003eDownload Product Specifications\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452397740186,"sku":"BLX46NTE","price":4409.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/BLP46NTE-Web-Gallery-03-Original_JPG-Ascent-Linear-Premium-BLP46-Lifestyle-Driftwood_1.jpg?v=1737430812"},{"product_id":"napoleon-tall-linear-vector-74-see-through-direct-vent-natural-gas-fireplace","title":"Napoleon Tall Linear Vector 74\" See Through Direct Vent Natural Gas Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe Tall Vector™ Linear 74 by Napoleon is a gas fireplace that features all of the beautiful and sleek, modern design that you know and love with the Vector™ Series with an even greater visual impact. Enjoy this magnificent fireplace experience from more than one room with its See Through design, while relishing in the more efficient use of fuel, and superior heat distribution. Optional heat management through DHC \u0026amp; DHM means that you don't need additional blowers or power venting thus providing you with design flexibility like never before. It is the ultimate in comfort and beauty. Customize the look of this fireplace with combinations of logs, shale rocks, glass, and vermiculite, as well as other contemporary and traditional media options. See the fire and not the fireplace with the nearly frameless design, or create a work of art with the optional trim kit. Set the mood with top lights and an LED ember bed. Control everything easily with your favorite mobile device and the eFire app or included remote control. Complete your space with this luxurious fireplace to create a focal point that demands attention.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSee Through Direct Vent Natural Gas Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003eTop Lights for an illuminated Effect\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Surround\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kit (Required)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eHigh Definition Log Set\u003c\/li\u003e \u003cli\u003eDesigner Media\u003c\/li\u003e \u003cli\u003eFinishing Trim\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDynamic Heat Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kits (Mandatory Choose One. Recommended Choose Logs Plus Glass or Media Enhancement).\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eUp to 48,000 BTU’s\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eAn unrivaled realistic fireplace experience created with an authentic flame and true modulating electric ember bed\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eA tall linear fireplace that offers greater impact and efficiencies\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eA true realistic fire experience with your choice of oak or driftwood logs\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eFeaturing technology that creates an incredibly realistic effect to transform the space\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOffers a frameless design for a seamless appearance with the surrounding wall\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eTop lights for an illuminated effect\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOptimal heat management (DHC \u0026amp; DHM) means no need for additional blowers or power vent systems and provides superior design flexibility\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOffers compatibility with the eFIRE app to control settings from your mobile device\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eAbility to control the flame you want from electric to low and high fire - reducing your overall gas consumption\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 98.0115px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eTLV74N2\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e48,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e31,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 41.7158%;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 53.2842%;\"\u003e \u003cdiv class=\"field__item\"\u003e \u003cdiv\u003e \u003cdiv class=\"field field--name-field-import-id field--type-string field--label-hidden field__item\"\u003eLHAD, DHC, DHC+, DHM\u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e89\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e49\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e77\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e27\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e90\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 51.6634%;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Tall_Linear_Vector_Series_Direct_Vent_Fireplace_Brochure.pdf?v=1735233559\" rel=\"noopener\" target=\"_blank\"\u003eDownload Brochure\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/ADBRN1-GLTLVL_-_Tall_Linear_Vector_with_Luminous_Logs_Series_LoRes.pdf?v=1725873591\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Owners_Manual_c098e8e5-3cf8-4c81-a232-a7edac5d23e6.pdf?v=1735233577\" rel=\"noopener\" target=\"_blank\"\u003eDownload Owners Manual\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4128_TLVL-Owner-Manual.pdf?v=1725873658\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Installation_Manual_87baa7e4-f663-40e0-8355-7e173f10c9b5.pdf?v=1735234530\" rel=\"noopener\" target=\"_blank\"\u003eDownload Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV74_Specification.pdf?v=1735243590\" target=\"_blank\"\u003eDownload Specification\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV62_Specification.pdf?v=1735242878\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV50_Specification.pdf?v=1735233561\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4142_TLV50_TLV50LSpecificationLeaflet_C-0.pdf?v=1725873678\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452404949146,"sku":"TLV74N2","price":15019.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Tall-Vector-TLV50-Life-Str-SeeThru-Oaklog-LivingRm_cbb9df74-74d7-4378-b1f8-63e46ff05760.jpg?v=1737267994"},{"product_id":"napoleon-tall-linear-vector-74-single-sided-direct-vent-natural-gas-fireplace","title":"Napoleon Tall Linear Vector 74\" Single Sided Direct Vent Natural Gas Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe Tall Vector 74 by Napoleon is a gas fireplace that features all of the beautiful and sleek, modern design that you know and love with the Vector Series with an even greater visual impact, more efficient use of fuel, and superior heat distribution. Optional heat management through DHC \u0026amp; DHM means that you don't need additional blowers or power venting thus providing you with design flexibility like never before. It is the ultimate in comfort and beauty. Customize the look of this fireplace with combinations of logs, shale rocks, glass, and vermiculite, as well as other contemporary and traditional media options. See the fire and not the fireplace with the nearly frameless design, or create a work of art with the optional trim kit. Set the mood with top lights and an LED ember bed. Control everything easily with your favorite mobile device and the eFire app or included remote control. Complete your space with this luxurious fireplace to create a focal point that demands attention.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSingle Sided Direct Vent Natural Gas Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003eTop Lights for an illuminated Effect\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Surround\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kit (Required)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eHigh Definition Log Set\u003c\/li\u003e \u003cli\u003eDesigner Media\u003c\/li\u003e \u003cli\u003eFinishing Trim\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDynamic Heat Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kits (Mandatory Choose One. Recommended Choose Logs Plus Glass or Media Enhancement).\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eUp to 48,000 BTU's\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003ePremium Safety Barrier\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eEmber Bed Featuring Multi-Coloured LED Lights\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOak, Driftwood, Birch High Definition Log Sets to Choose From\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eMultiple Designer Media Kits, Fire Art and Glass options\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eFrameless design or optional 4pc. finishing trim\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eeFIRE Controller and Remote Control\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eEasy Access Air Control\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOptional heat management (DHC \u0026amp; DHM) reduces clearances to combustibles\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eNIGHT LIGHT™ System\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eDesigned for TVs\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eBattery Back-Up Control System\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eMade in Ontario\/Canada\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 98.0115px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eTLV72N\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e48,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e31,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 41.7158%;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 53.2842%;\"\u003e \u003cdiv class=\"field__item\"\u003e \u003cdiv\u003e \u003cdiv class=\"field field--name-field-import-id field--type-string field--label-hidden field__item\"\u003eLHAD, DHC, DHC+, DHM\u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e89\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e49\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e77\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e27\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e90\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 51.6634%;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Tall_Linear_Vector_Series_Direct_Vent_Fireplace_Brochure.pdf?v=1735233559\" target=\"_blank\"\u003eDownload Brochure\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/ADBRN1-GLTLVL_-_Tall_Linear_Vector_with_Luminous_Logs_Series_LoRes.pdf?v=1725873591\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Owners_Manual_c098e8e5-3cf8-4c81-a232-a7edac5d23e6.pdf?v=1735233577\" target=\"_blank\"\u003eDownload Owners Manual\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4128_TLVL-Owner-Manual.pdf?v=1725873658\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Installation_Manual_87baa7e4-f663-40e0-8355-7e173f10c9b5.pdf?v=1735234530\" target=\"_blank\"\u003eDownload Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV74_Specification.pdf?v=1735243590\" rel=\"noopener\" target=\"_blank\"\u003eDownload Specification\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV62_Specification.pdf?v=1735242878\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV50_Specification.pdf?v=1735233561\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4142_TLV50_TLV50LSpecificationLeaflet_C-0.pdf?v=1725873678\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452405014682,"sku":"TLV74N","price":13749.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Tall-Vector-TLV74-Life-Str-Livingroom.png?v=1737268003"},{"product_id":"napoleon-tall-linear-vector-62-see-through-direct-vent-natural-gas-fireplace","title":"Napoleon Tall Linear Vector 62\" See Through Direct Vent Natural Gas Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe Tall Vector™ Linear 62 by Napoleon is a gas fireplace that features all of the beautiful and sleek, modern design that you know and love with the Vector™ Series with an even greater visual impact. Enjoy this magnificent fireplace experience from more than one room with its See Through design, while relishing in the more efficient use of fuel, and superior heat distribution. Optional heat management through DHC \u0026amp; DHM means that you don't need additional blowers or power venting thus providing you with design flexibility like never before. It is the ultimate in comfort and beauty. Customize the look of this fireplace with combinations of logs, shale rocks, glass, and vermiculite, as well as other contemporary and traditional media options. See the fire and not the fireplace with the nearly frameless design, or create a work of art with the optional trim kit. Set the mood with top lights and an LED ember bed. Control everything easily with your favorite mobile device and the eFire app or included remote control. Complete your space with this luxurious fireplace to create a focal point that demands attention.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSee Through Direct Vent Natural Gas Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003eTop Lights for an illuminated Effect\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Surround\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kit (Required)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eHigh Definition Log Set\u003c\/li\u003e \u003cli\u003eDesigner Media\u003c\/li\u003e \u003cli\u003eFinishing Trim\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDynamic Heat Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kits (Mandatory Choose One. Recommended Choose Logs Plus Glass or Media Enhancement).\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eUp to 44,000 BTU’s\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003e\u003cspan\u003eAn unrivaled realistic fireplace experience created with an authentic flame and true modulating electric ember bed\u003c\/span\u003e\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eA tall linear fireplace that offers greater impact and efficiencies\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eA true realistic fire experience with your choice of oak or driftwood logs\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eFeaturing technology that creates an incredibly realistic effect to transform the space\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOffers a frameless design for a seamless appearance with the surrounding wall\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eTop lights for an illuminated effect\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOptimal heat management (DHC \u0026amp; DHM) means no need for additional blowers or power vent systems and provides superior design flexibility\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOffers compatibility with the eFIRE app to control settings from your mobile device\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eAbility to control the flame you want from electric to low and high fire - reducing your overall gas consumption\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 98.0115px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eTLV62N2\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e44,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e29,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 41.7158%;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 53.2842%;\"\u003e \u003cdiv class=\"field__item\"\u003e \u003cdiv\u003e \u003cdiv class=\"field field--name-field-import-id field--type-string field--label-hidden field__item\"\u003eLHAD, DHC, DHC+, DHM\u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e77\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e49\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e65\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e27\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e77\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 51.6634%;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Tall_Linear_Vector_Series_Direct_Vent_Fireplace_Brochure.pdf?v=1735233559\" rel=\"noopener\" target=\"_blank\"\u003eDownload Brochure\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/ADBRN1-GLTLVL_-_Tall_Linear_Vector_with_Luminous_Logs_Series_LoRes.pdf?v=1725873591\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Owners_Manual_c098e8e5-3cf8-4c81-a232-a7edac5d23e6.pdf?v=1735233577\" rel=\"noopener\" target=\"_blank\"\u003eDownload Owners Manual\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4128_TLVL-Owner-Manual.pdf?v=1725873658\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Installation_Manual_87baa7e4-f663-40e0-8355-7e173f10c9b5.pdf?v=1735234530\" rel=\"noopener\" target=\"_blank\"\u003eDownload Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV62_Specification.pdf?v=1735242878\" target=\"_blank\"\u003eDownload Specification\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV50_Specification.pdf?v=1735233561\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4142_TLV50_TLV50LSpecificationLeaflet_C-0.pdf?v=1725873678\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452405080218,"sku":"TLV62N2","price":12799.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Tall-Vector-TLV50-Life-Str-SeeThru-Oaklog-LivingRm_3479103b-3312-4b49-a2a0-057c154d054b.jpg?v=1737268013"},{"product_id":"napoleon-tall-linear-vector-62-single-sided-direct-vent-natural-gas-fireplace","title":"Napoleon Tall Linear Vector 62\" Single Sided Direct Vent Natural Gas Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe Tall Vector 62 by Napoleon is a gas fireplace that features all of the beautiful and sleek, modern design that you know and love with the Vector Series with an even greater visual impact, more efficient use of fuel, and superior heat distribution. Optional heat management through DHC \u0026amp; DHM means that you don't need additional blowers or power venting thus providing you with design flexibility like never before. It is the ultimate in comfort and beauty. Customize the look of this fireplace with combinations of logs, shale rocks, glass, and vermiculite, as well as other contemporary and traditional media options. See the fire and not the fireplace with the nearly frameless design, or create a work of art with the optional trim kit. Set the mood with top lights and an LED ember bed. Control everything easily with your favorite mobile device and the eFire app or included remote control. Complete your space with this luxurious fireplace to create a focal point that demands attention.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSingle Sided Direct Vent Natural Gas Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003eTop Lights for an illuminated Effect\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Surround\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kit (Required)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eHigh Definition Log Set\u003c\/li\u003e \u003cli\u003eDesigner Media\u003c\/li\u003e \u003cli\u003eFinishing Trim\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDynamic Heat Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kits (Mandatory Choose One. Recommended Choose Logs Plus Glass or Media Enhancement).\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eUp to 42,000 BTU's\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003ePremium Safety Barrier\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eEmber Bed Featuring Multi-Coloured LED Lights\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOak, Driftwood, Birch High Definition Log Sets to Choose From\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eMultiple Designer Media Kits, Fire Art and Glass options\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eFrameless design or optional 4pc. finishing trim\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eeFIRE Controller and Remote Control\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eEasy Access Air Control\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOptional heat management (DHC \u0026amp; DHM) reduces clearances to combustibles\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eNIGHT LIGHT™ System\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eDesigned for TVs\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eBattery Back-Up Control System\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eMade in Ontario\/Canada\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 98.0115px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eTLV62N\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e44,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e29,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 41.7158%;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 53.2842%;\"\u003e \u003cdiv class=\"field__item\"\u003e \u003cdiv\u003e \u003cdiv class=\"field field--name-field-import-id field--type-string field--label-hidden field__item\"\u003eLHAD, DHC, DHC+, DHM\u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e77\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e49\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e65\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e27\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e77\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 51.6634%;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Tall_Linear_Vector_Series_Direct_Vent_Fireplace_Brochure.pdf?v=1735233559\" target=\"_blank\"\u003eDownload Brochure\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/ADBRN1-GLTLVL_-_Tall_Linear_Vector_with_Luminous_Logs_Series_LoRes.pdf?v=1725873591\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Owners_Manual_c098e8e5-3cf8-4c81-a232-a7edac5d23e6.pdf?v=1735233577\" target=\"_blank\"\u003eDownload Owners Manual\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4128_TLVL-Owner-Manual.pdf?v=1725873658\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Installation_Manual_87baa7e4-f663-40e0-8355-7e173f10c9b5.pdf?v=1735234530\" target=\"_blank\"\u003eDownload Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV62_Specification.pdf?v=1735242878\" rel=\"noopener\" target=\"_blank\"\u003eDownload Specification\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV50_Specification.pdf?v=1735233561\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4142_TLV50_TLV50LSpecificationLeaflet_C-0.pdf?v=1725873678\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452405244058,"sku":"TLV62N","price":11459.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Tall-Vector-TLV62-Life-Prod-Ang-Oak_20Logs-Home.png?v=1737268029"},{"product_id":"napoleon-tall-linear-vector-50-see-through-direct-vent-natural-gas-fireplace","title":"Napoleon Tall Linear Vector 50\" See Through Direct Vent Natural Gas Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe Tall Vector™ Linear 50 by Napoleon is a gas fireplace that features all of the beautiful and sleek, modern design that you know and love with the Vector™ Series with an even greater visual impact. Enjoy this magnificent fireplace experience from more than one room with its See Through design, while relishing in the more efficient use of fuel, and superior heat distribution. Optional heat management through DHC \u0026amp; DHM means that you don't need additional blowers or power venting thus providing you with design flexibility like never before. It is the ultimate in comfort and beauty. Customize the look of this fireplace with combinations of logs, shale rocks, glass, and vermiculite, as well as other contemporary and traditional media options. See the fire and not the fireplace with the nearly frameless design, or create a work of art with the optional trim kit. Set the mood with top lights and an LED ember bed. Control everything easily with your favorite mobile device and the eFire app or included remote control. Complete your space with this luxurious fireplace to create a focal point that demands attention.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSee Through Direct Vent Natural Gas Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003eTop Lights for an illuminated Effect\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Surround\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kit (Required)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eHigh Definition Log Set\u003c\/li\u003e \u003cli\u003eDesigner Media\u003c\/li\u003e \u003cli\u003eFinishing Trim\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDynamic Heat Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kits (Mandatory Choose One. Recommended Choose Logs Plus Glass or Media Enhancement).\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eUp to 36,000 BTU’s\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eAn unrivaled realistic fireplace experience created with an authentic flame and true modulating electric ember bed\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eA tall linear fireplace that offers greater impact and efficiencies\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eA true realistic fire experience with your choice of oak or driftwood logs\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eFeaturing technology that creates an incredibly realistic effect to transform the space\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOffers a frameless design for a seamless appearance with the surrounding wall\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eTop lights for an illuminated effect\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOptimal heat management (DHC \u0026amp; DHM) means no need for additional blowers or power vent systems and provides superior design flexibility\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eOffers compatibility with the eFIRE app to control settings from your mobile device\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv class=\"field__item\"\u003eAbility to control the flame you want from electric to low and high fire - reducing your overall gas consumption\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable style=\"height: 98.0115px;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eTLV50N2\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e36,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e23,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 41.7158%;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 53.2842%;\"\u003e \u003cdiv class=\"field__item\"\u003e \u003cdiv\u003e \u003cdiv class=\"field field--name-field-import-id field--type-string field--label-hidden field__item\"\u003eLHAD, DHC, DHC+, DHM\u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable style=\"width: 99.9792%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e65\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e49\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e53\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e27\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e66\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable style=\"width: 100.067%;\" width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 51.6634%;\"\u003e \u003cimg height=\"277\" width=\"277\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Tall_Linear_Vector_Series_Direct_Vent_Fireplace_Brochure.pdf?v=1735233559\" rel=\"noopener\" target=\"_blank\"\u003eDownload Brochure\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/ADBRN1-GLTLVL_-_Tall_Linear_Vector_with_Luminous_Logs_Series_LoRes.pdf?v=1725873591\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Owners_Manual_c098e8e5-3cf8-4c81-a232-a7edac5d23e6.pdf?v=1735233577\" rel=\"noopener\" target=\"_blank\"\u003eDownload Owners Manual\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4128_TLVL-Owner-Manual.pdf?v=1725873658\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Installation_Manual_87baa7e4-f663-40e0-8355-7e173f10c9b5.pdf?v=1735234530\" rel=\"noopener\" target=\"_blank\"\u003eDownload Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV50_Specification.pdf?v=1735233561\" rel=\"noopener\" target=\"_blank\"\u003eDownload Specification\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4142_TLV50_TLV50LSpecificationLeaflet_C-0.pdf?v=1725873678\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452405309594,"sku":"TLV50N2","price":9459.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Tall-Vector-TLV50-Life-Str-SeeThru-Oaklog-LivingRm.jpg?v=1737268041"},{"product_id":"napoleon-tall-linear-vector-50-single-sided-direct-vent-natural-gas-fireplace","title":"Napoleon Tall Linear Vector 50\" Single Sided Direct Vent Natural Gas Fireplace","description":"\u003cp\u003e\u003cspan\u003eThe Tall Vector 50 by Napoleon is a gas fireplace that features all of the beautiful and sleek, modern design that you know and love with the Vector Series with an even greater visual impact, more efficient use of fuel, and superior heat distribution. Optional heat management through DHC \u0026amp; DHM means that you don't need additional blowers or power venting thus providing you with design flexibility like never before. It is the ultimate in comfort and beauty. Customize the look of this fireplace with combinations of logs, shale rocks, glass, and vermiculite, as well as other contemporary and traditional media options. See the fire and not the fireplace with the nearly frameless design, or create a work of art with the optional trim kit. Set the mood with top lights and an LED ember bed. Control everything easily with your favorite mobile device and the eFire app or included remote control. Complete your space with this luxurious fireplace to create a focal point that demands attention.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSingle Sided Direct Vent Natural Gas Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eeFIRE Controller and Remote Control\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003eTop Lights for an illuminated Effect\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003ePremium Safety Barrier\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Surround\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kit (Required)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eHigh Definition Log Set\u003c\/li\u003e \u003cli\u003eDesigner Media\u003c\/li\u003e \u003cli\u003eFinishing Trim\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDynamic Heat Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eMedia and Glass Kits (Mandatory Choose One. Recommended Choose Logs Plus Glass or Media Enhancement).\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003cdiv\u003eUp to 36,000 BTU's\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv\u003ePremium Safety Barrier\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv\u003eEmber Bed Featuring Multi-Coloured LED Lights\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv\u003eOak, Driftwood, Birch High Definition Log Sets to Choose From\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv\u003eMultiple Designer Media Kits, Fire Art and Glass options\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv\u003eFrameless design or optional 4pc. finishing trim\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv\u003eeFIRE Controller and Remote Control\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv\u003eEasy Access Air Control\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv\u003eOptional heat management (DHC \u0026amp; DHM) reduces clearances to combustibles\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv\u003eNIGHT LIGHT™ System\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv\u003eDesigned for TVs\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv\u003eBattery Back-Up Control System\u003c\/div\u003e \u003c\/li\u003e \u003cli\u003e \u003cdiv\u003eMade in Ontario\/Canada\u003c\/div\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 98.0115px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eTLV50N\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e36,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e23,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 41.7158%;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 53.2842%;\"\u003e \u003cdiv class=\"field__item\"\u003e \u003cdiv\u003e \u003cdiv class=\"field field--name-field-import-id field--type-string field--label-hidden field__item\"\u003eLHAD, DHC, DHC+, DHM\u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e65\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e49\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e53\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e27\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e66\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 51.6634%;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Tall_Linear_Vector_Series_Direct_Vent_Fireplace_Brochure.pdf?v=1735233559\" target=\"_blank\"\u003eDownload Brochure\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/ADBRN1-GLTLVL_-_Tall_Linear_Vector_with_Luminous_Logs_Series_LoRes.pdf?v=1725873591\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Owners_Manual_c098e8e5-3cf8-4c81-a232-a7edac5d23e6.pdf?v=1735233577\" target=\"_blank\"\u003eDownload Owners Manual\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4128_TLVL-Owner-Manual.pdf?v=1725873658\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Installation_Manual_87baa7e4-f663-40e0-8355-7e173f10c9b5.pdf?v=1735234530\" target=\"_blank\"\u003eDownload Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV50_Specification.pdf?v=1735233561\" target=\"_blank\"\u003eDownload Specification\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4142_TLV50_TLV50LSpecificationLeaflet_C-0.pdf?v=1725873678\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452405440666,"sku":"TLV50N","price":8019.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Tall-Vector-TLV50-Life-Str-Restaurant.png?v=1737268054"},{"product_id":"napoleon-tall-linear-vector-74-see-through-direct-vent-natural-gas-fireplace-with-luminous-logs","title":"Napoleon Tall Linear Vector 74\" See Through Direct Vent Natural Gas Fireplace With Luminous Logs","description":"\u003cp\u003e\u003cspan\u003eExperience the Tall Linear Vector™ 74 With Luminous Logs where the flames emerge directly from the logs for an unrivaled realistic experience in a gas fireplace. This See Through, contemporary fireplace is enjoyable from two rooms at once, offering 4-season use with Hi\/Lo burn that reduces your overall gas consumption. Enhance your style with the exclusive trend-forward Woodland Log Kit, including splinters, rocks, charcoal, glass, and vermiculite. Luminous Log technology creates a realistic fire effect that resembles a traditional wood-burning fire. \u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eThe modulating ember bed provides glowing embers without sacrificing your fireplace's efficiency, glowing more beautifully than any other fireplace in the industry. Easily install the Tall Vector™ with Luminous Logs, seamlessly, with the frameless design or pair it with a beautiful finishing trim for a more traditional look. Receive heat where you need it with optimal heat management, requiring no need for blowers or power vents. Include the optional heat management systems that reduce clearances to electronics while providing heat to other rooms.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSee through direct vent fireplace with Luminous logs\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eWoodland log kit with splinters, rocks, charcoal, glass, and vermiculite\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTop light illumination and electric modulating ember bed\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eMIRRO-FLAME™ porcelain reflective radiant panels\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote or use the eFIRE app\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Surround\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eLuminous Log Kit (Required)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBlack 4 Sided Finishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eWall Mount Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulation (Dynamic Heat Control)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003c\/p\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 48,000 BTU’s\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eFirestop \/ Vent Shield\u003c\/li\u003e \u003cli\u003eEasy Access Air Control\u003c\/li\u003e \u003cli\u003eMade in Ontario\/Canada\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eBlack Premium Safety Barrier\u003c\/li\u003e \u003cli\u003eHeat Radiating Ceramic Glass\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eStainless Steel Flex Connector\u003c\/li\u003e \u003cli\u003eBattery Back-Up Control System\u003c\/li\u003e \u003cli\u003eModulating electric LED ember bed\u003c\/li\u003e \u003cli\u003eIncluded remote or use the eFIRE app.\u003c\/li\u003e \u003cli\u003eSimpler Installation than the Competition\u003c\/li\u003e \u003cli\u003eIdeal for residential and commercial projects\u003c\/li\u003e \u003cli\u003ePropane Installs Require Rigid or Power Vent\u003c\/li\u003e \u003cli\u003eFrameless design or optional 4pc. finishing trim\u003c\/li\u003e \u003cli\u003eProFlame II and eFire Controller with Remote Control\u003c\/li\u003e \u003cli\u003eTop light illumination and electric modulating ember bed\u003c\/li\u003e \u003cli\u003eAdjustable finishing flange for modern frameless appearance\u003c\/li\u003e \u003cli\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels included\u003c\/li\u003e \u003cli\u003eChoice of Oak, Driftwood or Birch with Luminous Log technology\u003c\/li\u003e \u003cli\u003eFlames dance and flicker just like a traditional wood-burning fire\u003c\/li\u003e \u003cli\u003eEasier installation with no power venting required for natural gas\u003c\/li\u003e \u003cli\u003eLuminous Logs technology where flames emanate directly from the logs\u003c\/li\u003e \u003cli\u003eLuminous Logs Burner and Square Tube Burner with Flame\/Heat Adjustment\u003c\/li\u003e \u003cli\u003eExpansive viewing area and tall flames for a focal point that demands attention\u003c\/li\u003e \u003cli\u003eIncludes Woodland Log Kit with splinters, rocks, charcoal, glass, and vermiculite\u003c\/li\u003e \u003cli\u003eTrue 4 season usage with split flow burner allows for reduced gas consumption, or full heat when required\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eCustomize heat and ambiance with four flame and light settings: high flame, low flame, ember bed lighting and top lighting\u003c\/li\u003e \u003cli\u003eOptional heat management (LHAD, DHC, DHCP and DHM) reduces clearances to combustibles\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 77.9774px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eTLV74LN2\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e48,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 41.7158%;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%;\"\u003e26,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.1705px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.1705px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.1705px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e77\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e27\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e80\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e27\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e90\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 51.6634%;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Tall_Linear_Vector_with_Luminous_Logs_EN_DIGITAL.pdf?v=1735090375\" rel=\"noopener\" target=\"_blank\"\u003eDownload Brochure\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/ADBRN1-GLTLVL_-_Tall_Linear_Vector_with_Luminous_Logs_Series_LoRes.pdf?v=1725873591\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4128_TLVL-Owner-Manual.pdf?v=1725873658\" rel=\"noopener\" target=\"_blank\"\u003eDownload Owners Manual\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4127_TLVLInstallationManual_B-0.pdf?v=1725874173\" target=\"_blank\"\u003eDownload Installation Manual\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV74_Specification.pdf?v=1735243590\" target=\"_blank\"\u003eDownload Specification\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452405702810,"sku":"TLV74LN2","price":19479.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/TallVector-LuminousLogs-TLVL62-Life-Str-Logs-Driftwood-LivingRm_3ef56e48-805f-4c01-9ab7-cab45155c85e.jpg?v=1737268074"},{"product_id":"napoleon-tall-linear-vector-74-single-sided-direct-vent-natural-gas-fireplace-with-luminous-logs","title":"Napoleon Tall Linear Vector 74\" Single Sided Direct Vent Natural Gas Fireplace With Luminous Logs","description":"\u003cp\u003e\u003cspan\u003eExperience the Tall Vector 74 With Luminous Logs, for an unrivaled realistic, wood-burning experience in a gas fireplace. This contemporary fireplace offers 4-season use with a split flow burner that allows you to control the amount of heat that you want. Enhance your style with the exclusive trend-forward Woodland Log Kit, including splinters, rocks, charcoal, glass, and vermiculite. Luminous Log technology creates a realistic fire effect that resembles a traditional wood-burning fire, and leads to less gas consumption; saving you money. \u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eThe modulating electric ember bed provides glowing embers without sacrificing your fireplace's efficiency, glowing more beautifully than any other fireplace in the industry. Easily install the Vector, seamlessly, with the frameless design or pair it with a beautiful finishing trim for a more traditional look. Receive heat where you need it with optimal heat management, requiring no need for blowers or power vents. Include the optional heat management systems that reduce clearances to electronics while providing heat to other rooms.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSingle sided direct vent fireplace with Luminous logs\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eWoodland log kit with splinters, rocks, charcoal, glass, and vermiculite\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTop light illumination and electric modulating ember bed\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eMIRRO-FLAME™ porcelain reflective radiant panels\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote or use the eFIRE app\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Surround\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eLuminous Log Kit (Required)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBlack 4 Sided Finishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eWall Mount Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulation (Dynamic Heat Control)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003c\/p\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 48,000 BTU’s\u003c\/li\u003e \u003cli\u003eDesigned for TVs\u003c\/li\u003e \u003cli\u003eFirestop \/ Vent Shield\u003c\/li\u003e \u003cli\u003eEasy Access Air Control\u003c\/li\u003e \u003cli\u003eMade in Ontario\/Canada\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eBlack Premium Safety Barrier\u003c\/li\u003e \u003cli\u003eHeat Radiating Ceramic Glass\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eStainless Steel Flex Connector\u003c\/li\u003e \u003cli\u003eBattery Back-Up Control System\u003c\/li\u003e \u003cli\u003eModulating electric LED ember bed\u003c\/li\u003e \u003cli\u003eIncluded remote or use the eFIRE app.\u003c\/li\u003e \u003cli\u003eSimpler Installation than the Competition\u003c\/li\u003e \u003cli\u003eIdeal for residential and commercial projects\u003c\/li\u003e \u003cli\u003ePropane Installs Require Rigid or Power Vent\u003c\/li\u003e \u003cli\u003eFrameless design or optional 4pc. finishing trim\u003c\/li\u003e \u003cli\u003eProFlame II and eFire Controller with Remote Control\u003c\/li\u003e \u003cli\u003eTop light illumination and electric modulating ember bed\u003c\/li\u003e \u003cli\u003eAdjustable finishing flange for modern frameless appearance\u003c\/li\u003e \u003cli\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels included\u003c\/li\u003e \u003cli\u003eChoice of Oak, Driftwood or Birch with Luminous Log technology\u003c\/li\u003e \u003cli\u003eFlames dance and flicker just like a traditional wood-burning fire\u003c\/li\u003e \u003cli\u003eEasier installation with no power venting required for natural gas\u003c\/li\u003e \u003cli\u003eLuminous Logs technology where flames emanate directly from the logs\u003c\/li\u003e \u003cli\u003eLuminous Logs Burner and Square Tube Burner with Flame\/Heat Adjustment\u003c\/li\u003e \u003cli\u003eExpansive viewing area and tall flames for a focal point that demands attention\u003c\/li\u003e \u003cli\u003eIncludes Woodland Log Kit with splinters, rocks, charcoal, glass, and vermiculite\u003c\/li\u003e \u003cli\u003eTrue 4 season usage with split flow burner allows for reduced gas consumption, or full heat when required\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eCustomize heat and ambiance with four flame and light settings: high flame, low flame, ember bed lighting and top lighting\u003c\/li\u003e \u003cli\u003eOptional heat management (LHAD, DHC, DHCP and DHM) reduces clearances to combustibles\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 77.9774px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eTLV74LN\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e48,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 41.7158%;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%;\"\u003e26,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.1705px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.1705px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.1705px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e77\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e27\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e80\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e27\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e90\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 51.6634%;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Tall_Linear_Vector_with_Luminous_Logs_EN_DIGITAL.pdf?v=1735090375\" rel=\"noopener\" target=\"_blank\"\u003eDownload Brochure\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/ADBRN1-GLTLVL_-_Tall_Linear_Vector_with_Luminous_Logs_Series_LoRes.pdf?v=1725873591\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4128_TLVL-Owner-Manual.pdf?v=1725873658\" rel=\"noopener\" target=\"_blank\"\u003eDownload Owners Manual\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4127_TLVLInstallationManual_B-0.pdf?v=1725874173\" target=\"_blank\"\u003eDownload Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV74_Specification.pdf?v=1735243590\" style=\"font-size: 0.875rem;\" target=\"_blank\"\u003eDownload Specification\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452405866650,"sku":"TLV74LN","price":18339.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/TLV74LN-Web-Gallery-03-Original_JPG-TallVector-LuminousLogs-TLV74L-Life-Ang-DLKTLV74L-WLKL-LvRm_20_281_29.jpg?v=1737268087"},{"product_id":"napoleon-tall-linear-vector-62-see-through-direct-vent-natural-gas-fireplace-with-luminous-logs","title":"Napoleon Tall Linear Vector 62\" See Through Direct Vent Natural Gas Fireplace With Luminous Logs","description":"\u003cp\u003e\u003cspan\u003eExperience the Tall Linear Vector™ 62 With Luminous Logs where the flames emerge directly from the logs for an unrivaled realistic experience in a gas fireplace. This See Through, contemporary fireplace is enjoyable from two rooms at once, offering 4-season use with Hi\/Lo burn that reduces your overall gas consumption. Enhance your style with the exclusive trend-forward Woodland Log Kit, including splinters, rocks, charcoal, glass, and vermiculite. Luminous Log technology creates a realistic fire effect that resembles a traditional wood-burning fire. \u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eThe modulating ember bed provides glowing embers without sacrificing your fireplace's efficiency, glowing more beautifully than any other fireplace in the industry. Easily install the Tall Vector™ with Luminous Logs, seamlessly, with the frameless design or pair it with a beautiful finishing trim for a more traditional look. Receive heat where you need it with optimal heat management, requiring no need for blowers or power vents. Include the optional heat management systems that reduce clearances to electronics while providing heat to other rooms.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSingle through direct vent fireplace with Luminous logs\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eWoodland log kit with splinters, rocks, charcoal, glass, and vermiculite\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTop light illumination and electric modulating ember bed\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eMIRRO-FLAME™ porcelain reflective radiant panels\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote or use the eFIRE app\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Surround\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eLuminous Log Kit (Required)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBlack 4 Sided Finishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eWall Mount Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulation (Dynamic Heat Control)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003c\/p\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 44,000 BTU’s\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eFirestop \/ Vent Shield\u003c\/li\u003e \u003cli\u003eEasy Access Air Control\u003c\/li\u003e \u003cli\u003eMade in Ontario\/Canada\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eBlack Premium Safety Barrier\u003c\/li\u003e \u003cli\u003eHeat Radiating Ceramic Glass\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eStainless Steel Flex Connector\u003c\/li\u003e \u003cli\u003eBattery Back-Up Control System\u003c\/li\u003e \u003cli\u003eModulating electric LED ember bed\u003c\/li\u003e \u003cli\u003eIncluded remote or use the eFIRE app.\u003c\/li\u003e \u003cli\u003eSimpler Installation than the Competition\u003c\/li\u003e \u003cli\u003eIdeal for residential and commercial projects\u003c\/li\u003e \u003cli\u003ePropane Installs Require Rigid or Power Vent\u003c\/li\u003e \u003cli\u003eFrameless design or optional 4pc. finishing trim\u003c\/li\u003e \u003cli\u003eProFlame II and eFire Controller with Remote Control\u003c\/li\u003e \u003cli\u003eTop light illumination and electric modulating ember bed\u003c\/li\u003e \u003cli\u003eAdjustable finishing flange for modern frameless appearance\u003c\/li\u003e \u003cli\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels included\u003c\/li\u003e \u003cli\u003eChoice of Oak, Driftwood or Birch with Luminous Log technology\u003c\/li\u003e \u003cli\u003eFlames dance and flicker just like a traditional wood-burning fire\u003c\/li\u003e \u003cli\u003eEasier installation with no power venting required for natural gas\u003c\/li\u003e \u003cli\u003eLuminous Logs technology where flames emanate directly from the logs\u003c\/li\u003e \u003cli\u003eLuminous Logs Burner and Square Tube Burner with Flame\/Heat Adjustment\u003c\/li\u003e \u003cli\u003eExpansive viewing area and tall flames for a focal point that demands attention\u003c\/li\u003e \u003cli\u003eIncludes Woodland Log Kit with splinters, rocks, charcoal, glass, and vermiculite\u003c\/li\u003e \u003cli\u003eTrue 4 season usage with split flow burner allows for reduced gas consumption, or full heat when required\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eCustomize heat and ambiance with four flame and light settings: high flame, low flame, ember bed lighting and top lighting\u003c\/li\u003e \u003cli\u003eOptional heat management (LHAD, DHC, DHCP and DHM) reduces clearances to combustibles\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 77.9774px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eTLV62LN2\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e44,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 41.7158%;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%;\"\u003e25,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.1705px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.1705px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.1705px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e65\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e27\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e65\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e27\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e78\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 51.6634%;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Tall_Linear_Vector_with_Luminous_Logs_EN_DIGITAL.pdf?v=1735090375\" rel=\"noopener\" target=\"_blank\"\u003eDownload Brochure\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/ADBRN1-GLTLVL_-_Tall_Linear_Vector_with_Luminous_Logs_Series_LoRes.pdf?v=1725873591\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4128_TLVL-Owner-Manual.pdf?v=1725873658\" rel=\"noopener\" target=\"_blank\"\u003eDownload Owners Manual\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4127_TLVLInstallationManual_B-0.pdf?v=1725874173\" target=\"_blank\"\u003eDownload Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV62_Specification.pdf?v=1735242878\" rel=\"noopener\" target=\"_blank\"\u003eDownload Specification\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4142_TLV50_TLV50LSpecificationLeaflet_C-0.pdf?v=1725873678\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452405932186,"sku":"TLV62LN2","price":17249.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/TallVector-LuminousLogs-TLVL62-Life-Str-Logs-Driftwood-LivingRm_ec87ac4a-8bd0-4c73-88ac-7ff3600cd84b.jpg?v=1737268094"},{"product_id":"napoleon-tall-linear-vector-62-single-sided-direct-vent-natural-gas-fireplace-with-luminous-logs","title":"Napoleon Tall Linear Vector 62\" Single Sided Direct Vent Natural Gas Fireplace With Luminous Logs","description":"\u003cp\u003e\u003cspan\u003eExperience the Tall Vector 62 With Luminous Logs, for an unrivaled realistic, wood-burning experience in a gas fireplace. This contemporary fireplace offers 4-season use with a split flow burner that allows you to control the amount of heat that you want. Enhance your style with the exclusive trend-forward Woodland Log Kit, including splinters, rocks, charcoal, glass, and vermiculite. Luminous Log technology creates a realistic fire effect that resembles a traditional wood-burning fire, and leads to less gas consumption; saving you money. \u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eThe modulating electric ember bed provides glowing embers without sacrificing your fireplace's efficiency, glowing more beautifully than any other fireplace in the industry. Easily install the Vector, seamlessly, with the frameless design or pair it with a beautiful finishing trim for a more traditional look. Receive heat where you need it with optimal heat management, requiring no need for blowers or power vents. Include the optional heat management systems that reduce clearances to electronics while providing heat to other rooms.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSingle sided direct vent fireplace with Luminous logs\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eWoodland log kit with splinters, rocks, charcoal, glass, and vermiculite\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTop light illumination and electric modulating ember bed\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eMIRRO-FLAME™ porcelain reflective radiant panels\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote or use the eFIRE app\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Surround\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eLuminous Log Kit (Required)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBlack 4 Sided Finishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eWall Mount Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulation (Dynamic Heat Control)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003c\/p\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 44,000 BTU’s\u003c\/li\u003e \u003cli\u003eDesigned for TVs\u003c\/li\u003e \u003cli\u003eFirestop \/ Vent Shield\u003c\/li\u003e \u003cli\u003eEasy Access Air Control\u003c\/li\u003e \u003cli\u003eMade in Ontario\/Canada\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eBlack Premium Safety Barrier\u003c\/li\u003e \u003cli\u003eHeat Radiating Ceramic Glass\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eStainless Steel Flex Connector\u003c\/li\u003e \u003cli\u003eBattery Back-Up Control System\u003c\/li\u003e \u003cli\u003eModulating electric LED ember bed\u003c\/li\u003e \u003cli\u003eIncluded remote or use the eFIRE app.\u003c\/li\u003e \u003cli\u003eSimpler Installation than the Competition\u003c\/li\u003e \u003cli\u003eIdeal for residential and commercial projects\u003c\/li\u003e \u003cli\u003ePropane Installs Require Rigid or Power Vent\u003c\/li\u003e \u003cli\u003eFrameless design or optional 4pc. finishing trim\u003c\/li\u003e \u003cli\u003eProFlame II and eFire Controller with Remote Control\u003c\/li\u003e \u003cli\u003eTop light illumination and electric modulating ember bed\u003c\/li\u003e \u003cli\u003eAdjustable finishing flange for modern frameless appearance\u003c\/li\u003e \u003cli\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels included\u003c\/li\u003e \u003cli\u003eChoice of Oak, Driftwood or Birch with Luminous Log technology\u003c\/li\u003e \u003cli\u003eFlames dance and flicker just like a traditional wood-burning fire\u003c\/li\u003e \u003cli\u003eEasier installation with no power venting required for natural gas\u003c\/li\u003e \u003cli\u003eLuminous Logs technology where flames emanate directly from the logs\u003c\/li\u003e \u003cli\u003eLuminous Logs Burner and Square Tube Burner with Flame\/Heat Adjustment\u003c\/li\u003e \u003cli\u003eExpansive viewing area and tall flames for a focal point that demands attention\u003c\/li\u003e \u003cli\u003eIncludes Woodland Log Kit with splinters, rocks, charcoal, glass, and vermiculite\u003c\/li\u003e \u003cli\u003eTrue 4 season usage with split flow burner allows for reduced gas consumption, or full heat when required\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eCustomize heat and ambiance with four flame and light settings: high flame, low flame, ember bed lighting and top lighting\u003c\/li\u003e \u003cli\u003eOptional heat management (LHAD, DHC, DHCP and DHM) reduces clearances to combustibles\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 77.9774px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eTLV62LN\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e44,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 41.7158%;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%;\"\u003e25,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.1705px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.1705px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.1705px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e65\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e27\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e65\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e27\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e78\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 51.6634%;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Tall_Linear_Vector_with_Luminous_Logs_EN_DIGITAL.pdf?v=1735090375\" rel=\"noopener\" target=\"_blank\"\u003eDownload Brochure\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/ADBRN1-GLTLVL_-_Tall_Linear_Vector_with_Luminous_Logs_Series_LoRes.pdf?v=1725873591\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4128_TLVL-Owner-Manual.pdf?v=1725873658\" rel=\"noopener\" target=\"_blank\"\u003eDownload Owners Manual\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4127_TLVLInstallationManual_B-0.pdf?v=1725874173\" target=\"_blank\"\u003eDownload Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e \u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV62_Specification.pdf?v=1735242878\" target=\"_blank\"\u003eDownload Specification\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4142_TLV50_TLV50LSpecificationLeaflet_C-0.pdf?v=1725873678\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452406063258,"sku":"TLV62LN","price":16039.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/TLV62LN-Web-Gallery-02-Original_JPG-TallVector-LuminousLogs-TLV62L-Life-Ang-DLKTLV62L-WLKL.jpg?v=1737268105"},{"product_id":"napoleon-tall-linear-vector-50-see-through-direct-vent-natural-gas-fireplace-with-luminous-logs","title":"Napoleon Tall Linear Vector 50\" See Through Direct Vent Natural Gas Fireplace With Luminous Logs","description":"\u003cp\u003e\u003cspan\u003eExperience the Tall Linear Vector™ 50 With Luminous Logs where the flames emerge directly from the logs for an unrivaled realistic experience in a gas fireplace. This See Through, contemporary fireplace is enjoyable from two rooms at once, offering 4-season use with Hi\/Lo burn that reduces your overall gas consumption. Enhance your style with the exclusive trend-forward Woodland Log Kit, including splinters, rocks, charcoal, glass, and vermiculite. Luminous Log technology creates a realistic fire effect that resembles a traditional wood-burning fire. \u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eThe modulating ember bed provides glowing embers without sacrificing your fireplace's efficiency, glowing more beautifully than any other fireplace in the industry. Easily install the Tall Vector™ with Luminous Logs, seamlessly, with the frameless design, or pair it with a beautiful finishing trim for a more traditional look. Receive heat where you need it with optimal heat management, requiring no need for blowers or power vents. Include the optional heat management systems that reduce clearances to electronics while providing heat to other rooms.\u003c\/span\u003e\u003c\/p\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eSee through direct vent fireplace with Luminous logs\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eWoodland Log Kit with splinters, rocks, charcoal, glass, and vermiculite\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eTop light illumination and electric modulating ember bed\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eMIRRO-FLAME™ porcelain reflective radiant panels\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBattery Back-Up Control System\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote or use the eFIRE app\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eDecorative Surround\u003c\/span\u003e\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\u003cspan\u003eLuminous Log Kit (Required)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eBlack 4 Sided Finishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eWall Mount Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eHeat Circulation (Dynamic Heat Control)\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDucted Heat Management System\u003c\/span\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e \u003c\/span\u003eThe Dynamic Heat Control Linear (DHCL1 or DHCL2) or Ducted Heat Management System and the Hot Air Distribution Kit (LHAD) cannot be ordered in conjunction with each other, you must order one kit or the other.\u003c\/p\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 36,000 BTU’s\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eFirestop \/ Vent Shield\u003c\/li\u003e \u003cli\u003eEasy Access Air Control\u003c\/li\u003e \u003cli\u003eMade in Ontario\/Canada\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eBlack Premium Safety Barrier\u003c\/li\u003e \u003cli\u003eHeat Radiating Ceramic Glass\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eStainless Steel Flex Connector\u003c\/li\u003e \u003cli\u003eBattery Back-Up Control System\u003c\/li\u003e \u003cli\u003eModulating electric LED ember bed\u003c\/li\u003e \u003cli\u003eIncluded remote or use the eFIRE app.\u003c\/li\u003e \u003cli\u003eSimpler Installation than the Competition\u003c\/li\u003e \u003cli\u003eIdeal for residential and commercial projects\u003c\/li\u003e \u003cli\u003ePropane Installs Require Rigid or Power Vent\u003c\/li\u003e \u003cli\u003eFrameless design or optional 4pc. finishing trim\u003c\/li\u003e \u003cli\u003eProFlame II and eFire Controller with Remote Control\u003c\/li\u003e \u003cli\u003eTop light illumination and electric modulating ember bed\u003c\/li\u003e \u003cli\u003eAdjustable finishing flange for modern frameless appearance\u003c\/li\u003e \u003cli\u003eMIRRO-FLAME™ Porcelain Reflective Radiant Panels included\u003c\/li\u003e \u003cli\u003eChoice of Oak, Driftwood or Birch with Luminous Log technology\u003c\/li\u003e \u003cli\u003eFlames dance and flicker just like a traditional wood-burning fire\u003c\/li\u003e \u003cli\u003eEasier installation with no power venting required for natural gas\u003c\/li\u003e \u003cli\u003eLuminous Logs technology where flames emanate directly from the logs\u003c\/li\u003e \u003cli\u003eLuminous Logs Burner and Square Tube Burner with Flame\/Heat Adjustment\u003c\/li\u003e \u003cli\u003eExpansive viewing area and tall flames for a focal point that demands attention\u003c\/li\u003e \u003cli\u003eIncludes Woodland Log Kit with splinters, rocks, charcoal, glass, and vermiculite\u003c\/li\u003e \u003cli\u003eTrue 4 season usage with split flow burner allows for reduced gas consumption, or full heat when required\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eCustomize heat and ambiance with four flame and light settings: high flame, low flame, ember bed lighting and top lighting\u003c\/li\u003e \u003cli\u003eOptional heat management (LHAD, DHC, DHCP and DHM) reduces clearances to combustibles\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 77.9774px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eTLV50LN2\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003e36,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 41.7158%;\"\u003eMin. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 53.2842%;\"\u003e23,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.1705px;\"\u003e \u003ctd style=\"width: 41.7158%; height: 19.1705px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 53.2842%; height: 19.1705px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%; height: 156.818px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.2678%; height: 19.6023px;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%; height: 19.6023px;\"\u003e65\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.2678%; height: 19.6023px;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%; height: 19.6023px;\"\u003e27\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.2678%; height: 19.6023px;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%; height: 19.6023px;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.2678%; height: 19.6023px;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%; height: 19.6023px;\"\u003e53\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.2678%; height: 19.6023px;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%; height: 19.6023px;\"\u003e27\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.2678%; height: 19.6023px;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%; height: 19.6023px;\"\u003e66\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.2678%; height: 19.6023px;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%; height: 19.6023px;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.2678%; height: 19.6023px;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%; height: 19.6023px;\"\u003e20\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 51.6634%;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Tall_Linear_Vector_with_Luminous_Logs_EN_DIGITAL.pdf?v=1735090375\" rel=\"noopener\" target=\"_blank\"\u003eDownload Brochure\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/ADBRN1-GLTLVL_-_Tall_Linear_Vector_with_Luminous_Logs_Series_LoRes.pdf?v=1725873591\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4128_TLVL-Owner-Manual.pdf?v=1725873658\" rel=\"noopener\" target=\"_blank\"\u003eDownload Owners Manual\u003c\/a\u003e\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/W415-4127_TLVLInstallationManual_B-0.pdf?v=1725874173\" target=\"_blank\"\u003eDownload Installation Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/TLV50_Specification.pdf?v=1735233561\" target=\"_blank\"\u003eDownload Specification\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452406128794,"sku":"TLV50LN2","price":13909.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/TallVector-LuminousLogs-TLVL62-Life-Str-Logs-Driftwood-LivingRm.jpg?v=1737268112"},{"product_id":"napoleon-altitude-42-direct-vent-natural-gas-fireplace","title":"Napoleon Altitude 42\" Electronic Ignition, Natural Gas Direct Vent Fireplace","description":"\u003cp\u003e\u003cspan\u003eDesigned for visual pleasure, the aesthetically pleasing Altitude 42 gas fireplace is a traditional-style fireplace with a multitude of customizable options. Installation is easy and the clean-faced design provides expansive views of the firebox without obstruction. The hand-painted, split oak log set comes standard, with optional decorative brick panels including MIRRO-FLAME Porcelain Reflective Radiant Panels, Black Illusion Glass, Westminster Standard or Herringbone, and Newport Standard. There are also five different options of trims to further complete the look. Provide yourself with even more installation opportunities with the optional Passive Universal Heat Management which provides easier placement of your favorite art and electronics. Include the optional remote to operate this fireplace from the comfort of your favorite spot. The only question is, how will you style the Altitude 42 to make it truly yours?\u003c\/span\u003e\u003c\/p\u003e \u003cdiv class=\"field__item\"\u003e \u003ch1\u003eWhat's Included\u003c\/h1\u003e \u003cul\u003e \u003cli\u003e42\" Electronic Ignition Direct Vent Fireplace\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFull View Safety Barrier\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eSplit Oak Log Set\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch2\u003e\u003cspan\u003eNot Included\u003c\/span\u003e\u003c\/h2\u003e \u003cul\u003e \u003cli\u003eDecorative Panels (Required to Complete the Unit)\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Front\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eFinishing Trim\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eDecorative Media\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eeFIRE Controller\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eRemote Control\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e\u003cspan\u003eGas Conversion Kit\u003c\/span\u003e\u003c\/li\u003e \u003cli\u003e \u003cspan\u003eHeat Circulation\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFeatures\u003c\/h1\u003e \u003cul\u003e \u003cli\u003eUp to 30,000 BTU’s\u003c\/li\u003e \u003cli\u003eFull-view fireplace design\u003c\/li\u003e \u003cli\u003eFull-view safety barrier included\u003c\/li\u003e \u003cli\u003eSplit oak log set included\u003c\/li\u003e \u003cli\u003eFive optional decorative panels\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eTwo optional fronts\u003c\/li\u003e \u003cli\u003eFive optional finishing trims\u003c\/li\u003e \u003cli\u003eOptional eFIRE controller and remote control\u003c\/li\u003e \u003cli\u003eOptional Passive Universal Heat Management System\u003c\/li\u003e \u003cli\u003eOptional heat circulating blower\u003c\/li\u003e \u003cli\u003eDesigned for TVs\u003c\/li\u003e \u003cli\u003eMade in Ontario, Canada\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eSpecifications\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"height: 117.614px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eModel\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eA42NTE\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eMax. Input (BTU\/HR)\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003e30,000 BTU\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eFuel Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eNatural Gas\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eIgnition Type\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eElectronic Ignition\u003c\/td\u003e \u003c\/tr\u003e \u003ctr style=\"height: 19.6023px;\"\u003e \u003ctd style=\"width: 43.7313%; height: 19.6023px;\"\u003eHeat Management Options\u003c\/td\u003e \u003ctd style=\"width: 55.9613%; height: 19.6023px;\"\u003eInternal Blower, LHAD, UHM\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch2\u003eDimensions\u003c\/h2\u003e \u003ctable width=\"100%\" style=\"width: 99.9792%;\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eWidth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e42\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eHeight\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e45\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eDepth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e35\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eViewing Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e26\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Width\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e43\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Height\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e48\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd style=\"width: 43.2678%;\"\u003eFraming Depth\u003c\/td\u003e \u003ctd style=\"width: 56.4458%;\"\u003e19\"\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eWarranty\u003c\/h1\u003e \u003ctable width=\"100%\" style=\"width: 100.067%; height: 297.131px;\"\u003e \u003ctbody\u003e \u003ctr style=\"height: 297.131px;\"\u003e \u003ctd style=\"width: 51.6634%; height: 297.131px;\"\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/Lifetime_Warranty_Badge.png?v=1669452966\" width=\"277\" height=\"277\"\u003e \u003c\/td\u003e \u003ctd style=\"width: 48.0197%; height: 297.131px;\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eLimited Lifetime Warranty \u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e \u003c\/div\u003e \u003cul\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/ADBRN1-GTRA_-_Altitude_Series_DIGITAL.pdf?v=1729813412\" target=\"_blank\"\u003eDownload Product Brochure\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Altitude-Owner-Manual.pdf?v=1729813411\" target=\"_blank\"\u003eDownload Product Owner's Manual\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/A36-42-Installation-Manual-compressed.pdf?v=1729813626\" target=\"_blank\"\u003eDownload Product Installation Instructions\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eAre gas fireplaces safe?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within the gas valve which holds the valve open. Should the pilot flame extinguish, the millivolts will stop generating, releasing the coil and closing the gas valve. Every Napoleon fireplace we manufacture is tested prior to shipping to ensure a 100% effective system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I remove the safety screen from my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eNo. The safety screen cannot be removed from the unit. The law states that all units manufactured since 2015 must have a safety screen. We want to ensure that you and your family are safe, as the glass on the fireplace can become very hot.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I use media kits from different fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eUnfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit\/element is not listed as an option for the product, you will not be able to use it.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eHow much fuel do fireplaces consume and how much do they cost to operate?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThis is easily calculated provided that you have the local price of the fuel to be used. 1 cubic foot of natural gas will produce *1000BTU per hour, 1 litre of propane will produce *29,059 BTU per hour and 1 US Gallon will produce *110,000 BTU per hour. (*values may vary slightly, depending on location) The BTU of the fireplace is divided by the BTU value of the fuel to determine the amount of fuel consumed per hour. Example: A natural gas fireplace that has an input of 30,000 BTU per hour consumes 30,000 \/ 1000 = 30 cubic feet\/hour. If the price of natural gas is .35 cents ($0.0035) per cubic foot then 30 cubic feet x .35 = 10.5 cents ($0.105). Therefore the cost of operating one of our 30,000 BTU Natural Gas Fireplaces such as the new GDS28 Gas Stove for one hour is 10.5 cents.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI would like to put a TV above my fireplace, can I do this safely?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to putting a TV above the fireplace, we would suggest contacting the manufacturer of the TV to find out the clearances that should be met. Regarding some of our gas fireplaces, there is a section in the manual for TV clearances that we have tested to ensure the TV will not melt if installed as per the manual.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eI’m trying to locate my rating plate and serial number, but I cannot find them. What do I do?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eElectric fireplaces the rating plate will be located on the back of the unit. The serial number will be on the box, back of the unit, sticker located on the outside of the box, and on the front of the unit behind the glass. For gas fireplaces, the rating plate is located in the valve area on a red\/white laminated card. The serial number will be on the box and the front page of your manual if you removed the sticker from the box and put it on there. When it comes to wood fireplaces the rating plate is located on the back of the unit on a metal plate. If the unit is an insert it will be located on either sides that open, or by opening the door and looking for a screw on the bottom left hand side that has a plate that pulls out. The serial number will also be on a sticker on the outside of the box. \u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhy doesn’t my flame look like the one in the pictures on your website?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThere are many different reasons the flames will not look exactly like the website. The fuel type, the venting, the location of the fireplace, and where you live, along with many other factors can alter the flame appearance when comparing fireplaces in your home versus the images displayed on our website.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill a Napoleon Gas Fireplace operate during a power failure?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eYes! All our gas fireplaces incorporate a self-generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers rely on house current for power and our fireplaces do perform effectively, even without them. If you have an electronic ignition unit you will need to put batteries in the back up in order for it to function as intended. Once the batteries are in the back up you will need to turn the fireplace on like you normally do!\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWill the blower increase the heat output of our fireplaces?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eThe blower is there to circulate the air around the fireplace, depending on what type of front you have on the unit, it will depend on whether you can feel the heat output from the blower. The blower is intended to keep the cavity of your fireplace cooler. Please note the blower will not increase the BTU output on the unit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eCan I install my new gas fireplace or wood stove myself? I’m very qualified to install this unit, why can’t you just tell me how?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAll of our Napoleon fireplaces need to be installed by a licensed technician, as it will void the warranty on your unit if it is not. We want to ensure the unit is installed to manufacturing specifications to ensure the safety of you and your family.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just purchased a fireplace and there is a smell coming from the unit (not a gas smell) but an odor?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen lit for the first time, the fireplace will emit an odor for a few hours. This is a normal, temporary condition caused by the \"burn-in\" of paints and lubricants used in the manufacturing process (once burned in, this will not occur again). You will need to burn the fireplace continuously, without interruption, for a period of no less than 8 hours with the adjustable flame control set on high. If you have a blower you will need to make sure it is turned off as it inhibits the curing process as it cools off the surfaces it is blowing air across.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat products should I use to clean the glass on my fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003ePlease do NOT use regular window\/glass cleaners on fireplace glass. We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eMy unit has a limited lifetime warranty, why aren’t all my parts covered?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to warranty certain parts are covered for the original homeowner for as long as they own the appliance, but as stated it is a limited lifetime warranty meaning only some parts are covered under this.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWe just received our fireplace and there are missing items.\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eWhen it comes to missing items, you have 30 days to contact your dealer so they can submit a claim to get you the missing items as soon as possible.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat are BTU’s?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eBTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is a direct vent fireplace?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eDirect vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of design is that it must draw air necessary for combustion from the outside since the sealed combustion chamber does not allow air to be drawn in from around the fireplace. The co-axial vent system has the exhaust pipe within the air intake pipe which protects any surrounding combustible material from the high temperature of the flue gases as well as preheating the outside air prior to it being introduced to the combustion process.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is AFUE?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eAnnual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency of the fireplace throughout the year.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003ctable width=\"100%\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd\u003e \u003cdetails\u003e \u003csummary\u003e\u003cstrong\u003e\u003cspan\u003eWhat is radiant heat?\u003cbr\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/summary\u003e \u003cp\u003e\u003cspan\u003eRadiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing. All our Napoleon Fireplaces are designed to generate radiant heat into your living room.\u003c\/span\u003e\u003c\/p\u003e \u003c\/details\u003e \u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e","brand":"Napoleon","offers":[{"title":"Default Title","offer_id":45452409471130,"sku":"A42NTE","price":3779.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/files\/Napoleon-Altitude-42-Direct-Vent-Natural-Gas-Fireplace-2_a3bda6c5-dd9c-4f85-9797-c52ae10678eb.jpg?v=1737430685"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0659\/6801\/3466\/collections\/Napoleon-Tall-Linear-Vector-50-Single-Sided-Direct-Vent-Natural-Gas-Fireplace-With-Luminous-Logs-3.jpg?v=1748998425","url":"https:\/\/flatironsfire.com\/collections\/gas-fireplaces.oembed?page=62","provider":"Flatirons Fire","version":"1.0","type":"link"}